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Global Refund
Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user

feature prioritization spreadsheet  as well as the feature and function analysis, in order to determine which available vendor solutions offered the needed functionality. Though Hansen and the requirements definition team didn't need TEC's expertise in that area, they nonetheless found a decided advantage in having access to TEC's ready-made, detailed spreadsheets of CRM functional and technical requirements. Using these spreadsheets allowed the team to ensure none of their critical criteria was missed as they went through the process of Read More...
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Documents related to » feature prioritization spreadsheet


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

feature prioritization spreadsheet  to provide the needed feature for the foreseeable future. Voice over Packet The broad term VoIP has been accepted by the industry and consumers to refer to a new, inexpensive way of making telephone calls using the Internet. Although insiders understand that the IP network is not always the Internet, the common definition is convenient and easy. What VoIP actually means is that the voice information is sent using proprietary signaling protocols, such as Cisco's Skinny or H.323 and increasingly using Read More...
Blackboard: New Student-centric Release
Blackboard Inc. announced a new release of its learning management system (LMS). New functionality focuses on student retention and outcomes.The release

feature prioritization spreadsheet  Retention Center, an embedded feature that unveils student performance and engagement. Instructors can recognize risk factors such as missed deadlines and poor grades. Consequently, professors may identify those students that need extra help to improve their performance. Furthermore, instructors have the option to define risk factors on top of the pre-loaded ones. Other updates include: Inline Assignment Grading:  Instructors can view, edit, and grade assignments without having to download or upload Read More...
IBM Unveils IBM Watson Engagement Advisor
IBM has announced that IBM Watson will be put to work towards improving customer satisfaction, as part of its Smarter Commerce initiative.The artificially

feature prioritization spreadsheet  usze the Ask Watson feature to gather the necessary information to address customers' questions, offer feedback to guide their purchase decisions, and troubleshoot their problems. In addition, the Ask Watson feature can be used for customer self-service options, as it can greet and assist customers via various channels. Watson's capabilities to understand human language, interpret human questions in a manner that is similar to human thinking, continuously learn from interactions, and crunch Read More...
Oracle Database 11g Product Family
This white paper provides an overview of the various feature sets available within the Oracle Database family of products. Built using a reliable database

feature prioritization spreadsheet  overview of the various feature sets available within the Oracle Database family of products. Built using a reliable database architecture, these products provide the necessary foundation to successfully deliver more information with higher quality of service and efficiently manage change within the environment to deliver better value. Read More...
SuccessFactors November 2013 Release
Whenever I see a new release from vendors such as SAP SuccessFactors I think of current and future SuccessFactors customers and how they can best benefit from

feature prioritization spreadsheet  when or if the feature will be available for Android or Microsoft. Mobile Onboarding : This feature that makes a lot of sense, as when someone joins a company, they are given various documents, training material, manuals, websites, portals access, etc. Delivering at least some parts of the onboarding on a mobile device makes for a more flexible onboarding process, especially for employees who like to blend the personal and professional. The press release does not specify if this is BYOD compliant and Read More...
Exchange Server 2010 and C2C ArchiveOne: A Feature Comparison for E-mail Archiving
E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This

feature prioritization spreadsheet  and C2C ArchiveOne: A Feature Comparison for E-mail Archiving E-mail archiving is critical for server performance, reducing storage, compliance, and litigation support. Exchange 2010 offers basic e-mail archiving. This comparison looks at the features of Exchange against an advanced e-mail archiving solution. The key differentiators include advanced user interface, support for smart phones, e-discovery, e-mail retention, and PST discovery and management. Read more in this comparison. Read More...
It’s About Process (or the Ability to be Responsive) -- Part III
Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on

feature prioritization spreadsheet  approvals, special non-standard product feature request approvals, etc.) and has created a brand new workflow engine, which can be (and is already) used for many generic business processes. Such examples of processes would be: RMA (Return Material/Merchandize Authorization) , NFR (New Feature Request), ECN (Engineering Change Notice), NPR (New Product Release), Bug Tracking, Engineering Change Request , and many other business processes that require approval steps. The Ability to Respond, On-demand In Read More...
Business Intelligence as a Service: Key Evaluation Criteria for ISVs to Consider
Business intelligence (BI) software as a service (SaaS) has gained traction in recent years. The reduced cost and feature-rich nature of the offerings make SaaS

feature prioritization spreadsheet  The reduced cost and feature-rich nature of the offerings make SaaS BI appealing to large and small businesses alike. Now, independent software vendors (ISVs) are also finding significant advantages to on-demand BI. Learn how SaaS BI solutions are helping ISVs reduce time to market, and accelerate the software development process. Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

feature prioritization spreadsheet  For example, Columbus IT’s feature sets for the food and chemical markets are all within the NAV product, intimately integrated with the base ERP system, with the same look and feel . If one digs deeper into the  available industry solutions repository for Dynamics NAV , one can find such vertical depth as a solution for fisheries, slaughterhouses, special retailers, special furniture manufacturers or distributors, you name it. Such partner expertise I’ve thus far only seen within Progress Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work,

feature prioritization spreadsheet  Cash management,small to medium business,SMB,financial management,financial statements,income statement,balance sheets,statement of cash flows,cash management facilities,cash inflows,cash outflows,liquidity crunch,enterprise resource planning,ERP,accounting functions Read More...
From QuickBooks to ERP: A Road Map for Growing Small Businesses
The basic spreadsheet and accounting programs you’ve relied on ’til now won’t help your growing business eliminate decision-making bottlenecks, reduce IT costs,

feature prioritization spreadsheet  to a standard, expected feature from any software licensor. Integration is essential to achieving Web service because it requires accessing information from numerous functions: inventory, sales accounts, credit, accounting, shipping and more. Fulfillment  Integrated business software helps you leverage your previous purchasing histories to obtain improved terms from suppliers and vendors. Tying into inventory supply can also enable you to automate the initiation of purchase orders to replenish stock. In Read More...
Compaq's 8-CPU Intel Servers: the New
Compaq started shipping its eight-CPU Intel servers, the ProLiant 8000 and 8500, in late August. These are the first true eight-way Intel servers to ship.

feature prioritization spreadsheet  immediate.) Product Strengths 8000: Feature Set/Flexibility: The ProLiant 8000 is presently the only eight-way server from the Big Four server manufacturers which can stand alone all the others (including the ProLiant 8500) are rack-based. (So is the 8000, at 14U high, but there is a tower conversion kit for it.) Additionally, the 8000 can house up to 21 disk drives, allowing lots of raw storage space, but also providing the flexibility for a large RAID setup. Price/Performance: Based on present $/tpmC Read More...
Kronos Unveils Workforce Central 7
Kronos Incorporated unveils a major new version for workforce management, Workforce Central 7. The release includes improved features for real-time workforce

feature prioritization spreadsheet  Similarly, the new pinning feature allows managers to select and prioritize only the locations they require to monitor at a given time. Kronos also introduced new scheduling capabilities such as configurable schedule views, user interface improvements to manipulate scheduling data, a new calendar view to enter availability and shift preferences, improved shift-swapping workflows, shift requests directed at employees that meet the eligibility requirements, new schedule-to-skill feature, the option to Read More...

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