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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 fiancial objective


MHW Selects Ramco Cloud ERP
MHW Ltd., a service provider for wine, spirits, and malt beverage product companies in the US, recently selected Ramco ERP on Cloud. MHW was looking for a

fiancial objective  Selects Ramco Cloud ERP MHW Ltd. , a service provider for wine, spirits, and malt beverage product companies in the US, recently selected Ramco ERP on Cloud . The company has spent decades perfecting a transparent back-office service model to help its clients (both alcohol manufacturers and distributors) with a cost effective and efficient approach to conducting business in the US beverage alcohol industry.   MHW was looking for a comprehensive and integrated solution that would address the entire

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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How ITIL-based IT Help Desk Can Help Small and Medium Businesses


Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

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Business Process Management Lifecycle


Business process management (BPM) is being widely used across organizations to manage processes effectively and to accelerate business process improvement which increases value generation and sustains the market competitiveness of an organization. The objective of this whitepaper is to create awareness about various phases of the BPM lifecycle and to demonstrate how each phase helps organizations in realizing their business value.

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A Lexicon for Customer Relationship Management Success


Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

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Azur Group Inc


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Ubersmith


Since 2001, Ubersmith built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and feedback of both industry leading hosting companies and datacenters, Ubersmith’s goals and features have continually been shaped and driven by necessity. Initial development commenced in early 1999 with a simple objective: Provide a way for hosting companies to cut down on manual billing tasks by automatically invoicing and charging their clients. Shortly thereafter, our goals expanded to include a unified support system that allowed geographically diverse staff members to work collectively on a single issue. In response to our client's requests for a way to manage their physical equipment, we were the first to implement a device management and monitoring system into a billing automation system. As time went on and other industries became interested in the automation the hosting market had been honing for years, we expanded our product offering into traditional ISPs, MSPs, the rapidly emerging cloud market and any business evolving into automating their infrastructure. In actively working with our established, industry leading clients, Ubersmith continues to bring proven processes into the hands of both enterprise and burgeoning businesses alike.

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RFID Architecture Strategy


Early adopters of radio frequency identification (RFID) are beginning to look at enterprise scale solution design and integration are emerging as key focus areas. Infosys has designed an optimal RFID architecture strategy based on lessons learnt from early adopters and Infosys experience in providing real time control and data acquisition solutions in the telecom and process control industries.

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Small Business Endpoint Protection Performance Benchmarks


Objective performance testing was performed on four publicly available small business endpoint protection products and a pre-beta version of another endpoint protection product, on Windows 7. The products were benchmarked using thirteen performance metrics to assess product performance and system impact on the endpoint or client machine. This report presents the results from these performance tests.

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The SHL Talent Report: Big Data Insight and Analysis of the Global Workforce


There are a finite number of forces that influence business success. Most of these are driven by the abilities and motives of the people who make up our workforce. As such, the use of objective talent data to align your organization's talent with its strategic objectives yields a significant return. This is what SHL calls people intelligence. This report aims to provide a compass for organization's striving to improve their talent management initiatives.

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Job Scheduling Evaluation Checklist


When buying a job scheduling solution, you should gather as much information as possible to make an objective comparison of competitive products’ key capabilities. Seek out customer references, analyst recommendations, and press articles to supplement vendor marketing materials. And to make sure you don’t miss any important evaluation criteria, benchmark the functions of job-scheduling software with a detailed checklist.

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Ramco Partners with TrustSphere for HCM Messaging Intelligence


Ramco Systems recently entered into a strategic partnership with TrustSphere, a pioneer in messaging intelligence for corporations. Ramco will integrate TrustSphere’s proprietary real-time analytics tools with its human capital management (HCM) suite for insight into contextual employee behavior without breaching privacy.

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