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IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

field headings and titles are configurable  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available Read More

Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » field headings and titles are configurable


Epicor 9: Delivering What Oracle and Others Are Yet to Achieve? - Part 1
Undoubtedly, the recent major event at Epicor Software (despite concurrent unfortunate occasional and distracting shareholder power struggles, takeover bids

field headings and titles are configurable  of highlighting the discount field in red, popping up a message box saying, Are you out of your mind? , put the sales order on hold, and notify a manager by e-mail to approve or disapprove.” Epicor BPM uses a Microsoft Outlook -style business rules wizard so that business people can apply rules to ensure that the software supports their needs (without touching source code). Likewise, during system setup and configuration users would also go through a Microsoft Outlook -like rules engine with inherent Read More
Are You Prepared for Validation?
For industries in regulated environments, validation of processes and systems is a required part of business. The goal of the validation process is to provide

field headings and titles are configurable   Read More
Excel Users Are “Doomed.” Long Live Excel User Interface
A little while ago, in her post Beware Supply Chain Excel Users—YOU are DOOMED!!!!, my colleague Khudsiya Quadri warned Microsoft Excel users that Excel is not

field headings and titles are configurable   Read More
Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 1
My previous blog entry about procurement commandments in a down economy also made me think about whether there are different priorities for the chief

field headings and titles are configurable   Read More
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

field headings and titles are configurable  Reverse Logistics in Field Service Management This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper. Read More
ServiceMax Field Service Management Certification Report
ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

field headings and titles are configurable  Field Service Management Certification Report ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Read More
IFS-Becoming a Serious Field Service Management Contender
In just a few short months after the acquisition of Metrix, IFS has fully integrated the new products and released full-fledged mobile solutions for field

field headings and titles are configurable  Becoming a Serious Field Service Management Contender In just a few short months after the acquisition of Metrix, IFS has fully integrated the new products and released full-fledged mobile solutions for field service and maintenance management. Read TEC principal analyst P.J. Jakovljevic’s TEC Report for a close-up look at how the vendor’s recent product releases provide the mobile workforce management capabilities that make IFS a serious contender in the field service and management space. Read More
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

field headings and titles are configurable  software support and maintenance,enterprise applications,software licensing,on demand,software as a service,SaaS,information technology,IT,maintenance fees,third party service providers,open source software,maintenance agreement,help desk,reconfigure option,legacy software Read More
Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

field headings and titles are configurable  through all channels, including field sales, telesales, selling partners, Web selling, and retail. The goal is to integrate technology with optimal processes providing continuous improvement in sales effectiveness, as well as providing balance and optimization to each enterprise sales channel. But, while SFA was designed to equip a sales force to close deals, it typically does not influence customer adoption, which is the tenet at the heart of CRM. SFA is about acquiring new customers, but the CRM is Read More
IFS Field Service Management Is Now a TEC Certified Solution
TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified

field headings and titles are configurable  Field Service Management Is Now a TEC Certified Solution TEC is pleased to announce that IFS Field Service Management is now part of Technology Evaluation Centers’ (TEC’s) field service management (FSM) certified solutions and available for evaluation online in the  Enterprise Resource Planning  (ERP) and  Customer Relationship Management  (CRM) Evaluation Centers. Within the next few weeks, the IFS Certification Report will be available for download on the  TEC Certification Reports page . Read More
Transforming Field Service Operations with Mobile Technologies
Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive

field headings and titles are configurable  Field Service Operations with Mobile Technologies Whether field service is your primary business or a service offering, incorporating mobile technologies into your existing system can give you a competitive edge. Electronic information capture not only increases reporting accuracy, but it also provides real-time data for your planning, billing, and purchasing needs—bridging the gap between your front-office operations and back-office processes. Read More

In the month of September Internet giant CMGI made three separate acquisitions of companies involved in advertising and profiling, giving it coverage in almost

field headings and titles are configurable  ads management,ad campaign management,online ad management,ad management,hosted ad management,click ad management,website ad management,web ad management,ad management service,ad management services Read More
Not all SCM Products Are Created Equal
In this article, we examine capabilities of five top Supply Chain Management software vendors in several key areas of functionality: material procurement

field headings and titles are configurable  leaders in the SCM field and have strong strategy and overall scores relative to players in the broader SCM market. Not included in this evaluation are the many other smaller, niche market SCM vendors who would receive proportionally lower ratings. Material Procurement Planning Material procurement planning covers activities related to purchasing direct (raw) materials and indirect materials such as MRO, supplies that indirectly support manufacturing and distribution. Sub categories include strategic Read More
READER’S POLL: What Type of Software or Business Area Are You Interested in Learning More About?
TEC’s research analysts are currently putting together a calendar of enterprise software buyer’s guides for 2011. Our Buyer Guides and State of the Market

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