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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 field service management ppt


The Renewed Finance Function: Extending Performance Management Beyond Finance
The role of the finance team has changed recently, due to increased oversight from regulators, more active investors, and company-specific changes in business

field service management ppt  our operators in the field don't have the ability to see niches and opportunities in the market because they don't have the full financial pallet available to them. Yet there is a chasm between finance's doubts and the actual responsibilities of most business unit managers. Our research shows that business managers are routine- ly held accountable for performance tied to financial and operating metrics. (See Figure 7.) Executives interviewed for this study confirm this focus on accountability among

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Founded in 1983 as the Microsiga Software Company, TOTVS is a software company focused on innovation, relationship, and management support. It is the top leader in both Brazil (48.6% market share) and Latin America (34.5% market share). TOTVS is the largest application software company located in emerging countries and the 6th-largest ERP company in the world.  In Latin America, TOTVS was the first company in this segment to go public. It has more than 26,000 active clients and counts on the support of about 10,000 employees in units and franchises. TOTVS has units in Mexico, Argentina, and Portugal and has operations in more than 20 other countries.

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Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management


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