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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 field service wireless rfp sample


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

field service wireless rfp sample  you to narrow the field down to those consultants who can provide a comprehensive assessment service. Also, when you've selected an IPT assessment consultant and they come on-site, take advantage of their presence and assign some of your soon-to-be IPT operations staff to work with them' this is a great opportunity to get some free hands-on IPT training! Finally, if you are thinking of using a systems integrator for the design and deployment of your IPT system, be aware that many systems integrators

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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Service Network Optimization: Achieving Success in Field Service


Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.

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Case Study: Ruckus Wireless


Like all fast-growing companies, Ruckus Wireless needed to continue to innovate quickly, speed products to market, manage costs, and meet quality and regulatory compliance requirements—while ramping up its infrastructure to manage the orders, requests, and relationships resulting from its growth. Ruckus looked for—and found—a solution to help it avoid costly errors related to manual processes. The new solution allows the extended enterprise to view and update product information, and more.

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Wireless Palm VII ~ Look Ma No Hands!


The Palm VII is a logical wireless extension of the Palm Pilot platform. The Palm VII is a data-driven device allowing access to such information as news, sports, weather, e-mail, driving directions, and yellow pages.

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The State of Service Management


This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance.

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PTC and ServiceMax Partner for IoT-based Field Service Management Software


PTC recently announced a new partnership with ServiceMax to offer a connected (and thus smarter) field service management software solution with IoT capabilities. This combination should enable customers to initiate remote, predictive, and proactive service, rather than traditional reactive "fire-fighting" service.

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Wireless Solutions


Wireless Mobile Solutions

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What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

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DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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