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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 fifth grade spelling list


Dynamics GP Case Study: Angie's List
Angie's List, a source for ratings and reviews on contractors and doctors, selected Microsoft Dynamics GP to replace its existing enterprise resource planning

fifth grade spelling list  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Information Architecture in Office SharePoint Server


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CrownPeak


CrownPeak Technology is a privately-held, Los Angeles, California-based (US) provider of web content manager and site search software as an on-demand service. They currently manage more than 300 web sites for clients such as Hyundai Motors, Trek Bikes, Crain Communications, Reed Publishing, Honeywell, The Office of the US Trade Representative, the University of Southern California, and the State of Virginia. CrownPeak has been named to eContent's 100 most influential companies list, has been rated "Excellent" by InfoWorld's review panel, won eWeek;'s Analyst Choice Award, is on ASP.com's list of Top 20 ASPs Worldwide, and is a 2003 and 2004 SIIA Code Award finalist as Best Content Management Solution.

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