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Instead of Discounting, Back Some Value Out of Your Proposal
Last minute discounting has become so prevalent that many companies have come to depend on it as their default sales strategy. Employing a go-to-market strategy

fighting back book  information, doing presentations, demonstrations, fighting the constant battle against having your offering commoditized by the customer, and being on the receiving end of strong demands for discounts. We've been taught over the years to bundle our products and services where possible to provide the customer with a single investment number. That way, we were told, they can't nickel and dime you, and can't slice up your offering, and are not able to say no to pieces they don't want or need. But now times Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » fighting back book


A Modern Tale of Long (Supply Chain) Tails -- Part III
Part II of this blog series explained ToolsGroup’s value proposition for achieving service level excellence in distribution environments. The point of the

fighting back book  reality in supply chains. Fighting it becomes not an option, but rather a must for all businesses, even for fast-moving consumer products, and especially specialty retailers. To win in the long tail situation, affected companies need more accurate demand and inventory models to support reliable service levels and inventory management. Also, they need highly disciplined processes to reduce bullwhip behavior. Calling Spade a Spade Now, my intent here was not to portray ToolsGroup as the best thing since Read More...
Exact Software--Working Diligently Towards the
While not really a household name in North America before the Macola acquisition, Exact has always been a force to reckon with in the lower end of the ERP mid

fighting back book  Sage and Microsoft, and fighting with soon to be merged Epicor and Scala for the top number three position in the small to medium enterprises (SME) market. Still, after nearly two decades of prominence (mainly within the mid-market of financial and accounting, HRM, project management, and logistics administration solutions with its flagship Exact Globe 2000 back-office product), Exact begun making big strides in the early 2000s to extend its reach into North America and into the manufacturing segments. Read More...
Product Information Management (PIM) Software Evaluation Report
Product information management (PIM) provides a common, central repository to manage all types of information about finished products. It integrates with back

fighting back book  Information Management (PIM) Software Evaluation Report Product information management (PIM) provides a common, central repository to manage all types of information about finished products. It integrates with back office systems and provides additional workflow management. Read More...
Maintenance Planning... Getting Back to Basics
Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper

fighting back book  Planning... Getting Back to Basics Proper maintenance planning is the first step in moving from a reactive to a proactive mode. Yet organizations continue to struggle with establishing proper planning processes. This paper provides back to basics perspective on the key elements of maintenance planning. Read More...
The Multimodal Warehouse: Getting the Mobile Worker in the Loop
The final loop of information from a warehouse management system (WMS) to a warehouse worker and back is most critical—but in most systems, it’s also the

fighting back book  Multimodal Warehouse: Getting the Mobile Worker in the Loop The final loop of information from a warehouse management system (WMS) to a warehouse worker and back is most critical—but in most systems, it’s also the weakest. Hand-held devices, such as touch-screens, bar code scanners, and RFID readers, can result in error-filled transactions. Learn how you can use multiple mobile devices more effectively to help improve the accuracy of your order fulfillment and inventory processes. Read More...
5 DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep)
DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of

fighting back book  DNS Security Risks That Keep You Up At Night (And How To Get Back To Sleep) DDoS, cache poisoning, footprinting, oh my! Who knew that there were so many ways to threaten the security of your DNS? Read this white paper to find out all of the scary details about these attacks and what you can do to prevent them. Read More...
The Impact of the Economic Crisis on Software Buying Behavior
When the economic crisis hit, organizations scurried to find ways to cut back and keep their businesses afloat. Survival was key. Investments and projects of

fighting back book  Impact of the Economic Crisis on Software Buying Behavior When the economic crisis hit, organizations scurried to find ways to cut back and keep their businesses afloat. Survival was key. Investments and projects of all kinds were put on hold, including upgrading and replacing enterprise software systems. A forecast alert by Gartner showed that enterprise software spending between 2008 and 2009 dropped by 2.6%. No doubt, enterprise software spending is one of the areas in which organizations Read More...
GlobalSTORE
Fujitsu GlobalSTORE is a fully featured, customizable PoS, cash management, and back office application. GlobalSTORE is geared toward small-specialty to

fighting back book  Fujitsu GlobalSTORE is a fully featured, customizable PoS, cash management, and back office application. GlobalSTORE is geared toward small-specialty to large chain retailers. The company positions it to help reduce training costs, improve cashier performance, increase reliability, and lower maintenance and customization costs. Read More...
Merchandising Systems Software Evaluation Report
Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily

fighting back book  Systems Software Evaluation Report Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. Read More...
Beyond Talent Development: Managers as Talent Leaders
There’s a war going on, and many companies are fighting it—and losing. It’s a war to attract and retain great talent. While projected economic growth is fueling

fighting back book  and many companies are fighting it—and losing. It’s a war to attract and retain great talent. While projected economic growth is fueling demand, companies of all sizes are finding it difficult to get and keep skilled employees. What can be done to stop this talent crisis? Organizations must make talent management a top priority. Find out how this simple tactic can lead your organization to victory. Read More...
Book review: Small and Medium-sized Enterprises and the Environment: Business Imperatives. ed. Ruth Hillary, Greenleaf Publications. February 2000
The role of small and medium-sized enterprises (SMEs) in society cannot be underestimated—indeed, many think SMEs are the most important sector of a nation’s

fighting back book   Read More...
VserviceManagement
VServiceManagement™ is an end-to-end field service management solution that leverages your existing back office systems while seamlessly managing from

fighting back book  VServiceManagement™ is an end-to-end field service management solution that leverages your existing back office systems while seamlessly managing from work order creation to completion. Offered in either a traditional on-premise (or private cloud) model or a software-as-a-service (SaaS) model (public cloud), VServiceManagement delivers efficiency gains throughout the service lifecycle. Vertical Solutions, Inc. continues to lead with innovation to enhance your ability to offer services. Read More...
SCT Comes Back With a Vengeance
SCT Corporation, an IT solutions provider for a number of disparate industries, announced that the quarter which ended June 30, 2000, was a record quarter for

fighting back book  Comes Back With a Vengeance SCT Comes Back With a Vengeance P.J. Jakovljevic - August 25, 2000 Event Summary According to a July press release, SCT Corporation, an IT solutions provider for a number of disparate industries, announced that the quarter which ended June 30, 2000, was a record quarter for license fee revenue within SCT's process industry solutions business. Total license fee revenue for the third quarter represented a 59 percent increase from the previous quarter, and nearly 100 percent Read More...

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