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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Fashion PLM RFP Template Available » The TEC Blog
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Apparel & Footwear Template for Microsoft Dynamics AX
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: Sunrise Technologies provides Microsoft Dynamics AX for the apparel and footwear industries. The Sunrise Apparel & Footwear Template is certified for Microsoft Dynamics AX, which signifies that the solution has met Microsoft Corporation's standard for partner-developed software. The template is an integrated solution for both full-package sourcing and vertical manufacturing companies.
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.
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IT Infrastructure Services
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Case Study: Hamworthy Gas Systems
When the top management at Hamworthy Gas Systems realized that the company needed to prepare for considerable organic growth, and gain better control of its core and support business processes, they began upgrading the company’s IT systems. Learn how a new solution, encompassing project and contract management, engineering, procurement and material management, and more, helped Hamworthy gain new perspective on its future.
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6 Best Practices for Selecting ERP Software
Enterprise resource planning (ERP) solutions are large, and complex by nature, making them very difficult to evaluate and compare. So how do you select the ERP solution that’s best-suited to your firm? In this guide, Focus Experts Dana Craig, Jonathan Gross, Tim Hourigan, Michael Krigsman, Tom Rogers, Bob Swedroe, and Chintan Tyagi share their top 6 best practices for selecting ERP software.
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Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t whether an ERP solution supports change, but rather at what cost? How quickly can adjustments be made, and what stresses do such changes place on the organization. To answer these questions, this paper provides results from a survey of senior finance executives.
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The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find out how.
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Smart Card Process Agility Benefits Patients
The customer’s challenge was to design a new automated smart card registration process to improve the way new staff receives electronic access to records and to implement a system that gives senior managers access to strategic information. This case study reveals a new workflow process that was designed, tested, and implemented in less than a month with excellent stakeholder satisfaction.
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ITIL Foundation Fasttrack—The Way You Want It!
The case company is rolling out new professional service concepts, addressing the customer need for services fitting the information technology infrastructure library (ITIL) framework. A centrally located team needed ITIL service knowledge and certification before training service development, consulting, and sales. Implement applied the Foundation Fasttrack concept—fast-paced, flexible learning in a familiar environment.
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