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Straight Up on Leads Management
No, I'm not about to launch into a Paula Abdul cover (I won't even dignify that with a link).Lead generation is a process that uses information to create

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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » fleish reading


SciQuest Acquires Assets of Spend Radar (and Rounds Out Its Spend Management Suite)
Now that Emptoris and Ariba are gone as independent spend management software suite vendors (acquired by IBM and SAP respectively), is SciQuest trying to take

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Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they

fleish reading  CRM,sales,marketing,telemarketing,call-centric,CallPro CRM Read More
Warehouse Management Systems by the Numbers
When it comes to warehouse management systems (WMS), the stats are both shocking and thought-provoking. And although you don't see these stats in the marketing

fleish reading  WMS,warehouse management systems,WMS statistics,WMS implementation,warehouse efficiency,ROI,return on investment,inventory management,implementation strategies,warehouse operating expenses Read More
Duty of Care Online
Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

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Announcing the 2013 TEC CRM Buyer’s Guide for Medium and Large Enterprises
We are pleased to announce the launch of TEC’s first buyer’s guide of 2013: CRM for Medium and Large Enterprises. Download your free PDF copy now.This buyer

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Vendor Rating Updates: Learning, Distribution ERP, Financials, CRM
A friendly colleague reminded me today that it's been a while since I've posted news about our ongoing product rating updates. So here goes, continue reading if

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How To Write a Winning Proposal
Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully

fleish reading  Sant Corporation,sales proposals,proposal writing,winning proposals,win ratio,personalization,primacy,effective marketing,persuasive proposals,CRM,customer relationship management,vendor responsiveness Read More
Informal Learning - What’s With the Hype?
Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one

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5 Steps to Successfully Conducting and Rating Software Demos
So, you’re the guy/gal who’s been put to the task of choosing your companies next enterprise software solution? Well, if you’re reading this, you’re most

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Will Max Get Mad When He Surfs Your Website?
WebCriteria announced that it has launched a new study of user interaction with Websites. As with previous studies, the results will be used to build a software

fleish reading  max,maxes,WebCriteria,internet surfers,surfing website Read More
'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: J.D. Edwards
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far have they gotten in that vision

fleish reading  manugistics supply chain,infor software,jd edwards support,erp fashion,jd edwards as400,jd edwards upgrade,syteline software,jde jobs,erp software vendors,erp providers,erp saas,erp products,web erp,syspro erp,online erp Read More
IT White Papers: The World’s Greatest Cure for Insomnia!
Having trouble sleeping at night? Lots of people are these days, and for good reasons.The economy is in the dumps. Jobs are on the endangered species list

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Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

fleish reading  adobe,island data,Automated E-mail,automated response technology,online customer service market,IslandData's ExpressResponse,end user e-mail,web support requests,desktop utilities,Adobe Illustrator,Cisco eMail Manager,Analysis of Adobe’s,Automated Email Marketing,e-mail consumer management system,knowledge management Read More

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