X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 flow chartcs telecom process


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

flow chartcs telecom process  Another module is Ciboodle Flow for comprehensive case management. This module makes it easy for business and customers to initiate and track all customer service requests, whether the case is an incident, a complaint, a quote, an order, or a dispute. Figures 7-9 illustrate how the module manages customer service requests across multiple channels, including phone, e-mail, in-person, SMS, and via the Web. The product can be configured for multiple user roles, which speeds the average handling time for a

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

Start Now

Documents related to » flow chartcs telecom process

Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service


There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances, or managed services. Managed filtering services are convenient and economical, and are also extremely effective in managing threats. In fact, most managed e-mail defense services block threats before they even reach the internal network.

flow chartcs telecom process   Read More

Catching Up with Omnify Software


In the deluge of news revolving mainly around the Big Five product lifecycle management (PLM) vendors, i.e., Siemens PLM, Dassault Systemes, Parametric Technology Corporation (PTC), Oracle Agile PLM, and SAP PLM, hardly any noise comes from smaller PLM providers in the lower end of the market. To be certain, many smaller PLM players, who had been catering to the mid-market, such as former

flow chartcs telecom process   Read More

Take Revenue Assurance to the Next Level


At a time when many companies are concerned about operational expenditure, a business assurance system with consultancy can help. Instead of randomly entering a remediation program whenever a major fault is found, use the business assurance system. The following areas have seen results: revenue management, customer acquisition and retention, credit management and bad debt recovery, supply chain management, among others.

flow chartcs telecom process   Read More

IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3


Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process management (BPM) platforms, in part due to the capabilities of archrival Oracle. What About ILOG's SCM Products? Whether as a sort of “collateral damage” (given IBM’s foremost interest in beefing up its SOA/BPM infrastructure product) or

flow chartcs telecom process   Read More

Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

flow chartcs telecom process   Read More

Meeting Process Manufacturing Challenges Through More Potent Functionality


The process manufacturing market remains one of the most competitive and dynamic segments of manufacturing. Process manufacturers must evolve to meet the challenges of changing market demands, the increasing commoditization of products, and the volatility of pricing in energy and raw materials.

A powerful enterprise resource planning (ERP) system with detailed functionality should help process manufacturers manage active ingredients throughout their operations by enabling them to buy raw materials and cost goods more precisely; scale formulas up or down, automatically; track lot inheritance; and define product sequencing, which is evaluated based on multiple characteristics, to reduce downtime and changeover costs in the production schedule.

flow chartcs telecom process   Read More

Sales Process Map


Today’s new technologies and tools are changing the sales process. Sales teams that incorporate social insights into the sales process are pulling ahead, while reps who stick with traditional methods are falling behind. This step-by-step guide helps you to reach prospects, qualify leads, and close deals. Download the guide and know what you need to do to close more deals faster and collaborate instantly on what matters.

flow chartcs telecom process   Read More

Optimizing the Lead-to-order Process


A superior lead-to-order (LTO) process is essential in today's environment of mass customization. Companies striving to build and maintain market share require an LTO process supported by robust IT and product configuration capabilities. Learn how optimizing your LTO process can help you implement a successful mass customization strategy, and how the benefits of an optimized LTO process relate to lean manufacturing.

flow chartcs telecom process   Read More

W4 BUSINESS FIRST 8.5 for Business Process Management Certification Report


W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

flow chartcs telecom process   Read More

Proplanner Process Engineering & Management Suite


Proplanner provides solutions that help industrial, manufacturing, and process engineers bring new and modified products to production. Proplanner provides an integrated suite of applications for discrete manufacturing process engineering, management, visualization, and collaboration. Application modules include mixed model line balancing, shop floor work instructions, time estimation, spaghetti diagramming integrated with AutoCAD, layout drawing management, BOM management, product/process charting (including value stream maps), manufactured costing, FMEAs, ergonomic assessment, and product/process reconciliation. Proplanner can be deployed via the Internet, on an in-house Intranet or client-server solution, and customers can purchase the software or subscribe.  

flow chartcs telecom process   Read More