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Customer Relationship Management Strategies Part Three: Achieving and Maintaining the Competitive Edge
Developing the competitive edge involves information gathering and communicating. Using a continuous feedback loop that incorporates sales, service, and

flowchart layouts word  customer relationship management,CRM,CRM business cycle,CRMBC,strategies,competitive advantage,metrics,sales,service,customer satisfaction,competition,information management,business objectives,implementation,business processes Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » flowchart layouts word


What Is Sustainable Innovation?
A recent press release from Dassault Systèmes about its newly signed strategic relationship with BMW in the area of sustainable innovation caught my attention

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Using IWR to Cut Labor Costs without Outsourcing
Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as

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Microsoft Office 2000 SR-1 Adds Dysfunction to the Windows Family
Once upon a time, Microsoft products could only be used after the first service pack was released. With Microsoft Office 2000 SR-1, Redmond sets out to prove

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Symbian, Microsoft Try to Slap Palm Around
Palm Computing’s PalmPCs will be facing stiff competition from Microsoft and the Symbian consortium, each of which is trying to grab a large share of the

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Word Association
I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce

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TEC Vendor Showdowns Generate a Lot of Interest
Here at TEC, our most popular feature is something we call a Vendor Showdown. We take two or three vendors who market the same type of solution (ERP or CRM or

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What's in a Name for Supply Chain Vendors?
Paragon Management Systems, now Adexa, is the latest niche supply chain management vendor to re-christen itself in the last seven months. Since July, four small

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A Brief Word on Asset Management and Laptops
Disconcerting? That's hardly what one feels when losing a laptop, and when it's stolen ... ? Lackadaisical, however, seems to be the approach most

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Let’s Be Frank: It Was A Very Good Quarter For E-Procurement
The word 'profitability': is being bandied about as some e-procurement vendors show continued growth.

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White Papers-Not so Black and White
Let’s face it; we’ve all had to deal with pushy salespeople.How do they always get you to buy stuff—even when it’s something you didn’t need? It’s called

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Have ERP Solutions Become Greener during 2009?
If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked

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WMS Helps Vehicle Distribution Company Improve Delivery
JM Family Enterprises knew there had to be a more efficient way to organize its picking, packing, and tracking systems. Because of the specific nature of its

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Overwhelmed by Vendor Hype? Head for the Exit Before It's Too Late
Frustrated with all the hype and buzzwords that software vendors throw around? You’re not alone. TEC senior copywriter Larry Blitz and managing editor David

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Oracle is Word One at Ford
Ford Motor Company and Oracle Corporation announced the formation of the AutoXchange, an integrated electronic procurement supply chain to be created and run as

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