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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 focus of processpro lean approach

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Lean and Green Manufacturing Buyer's Guide


It's easy to find outsimply download TEC's lean and green manufacturing buyer's guide.

focus of processpro lean approach  and Green Manufacturing Buyer''s Guide What''s new in the world of lean and green manufacturing? It''s easy to find out—simply download TEC''s Lean and Green Manufacturing Buyer''s Guide . Here you''ll discover how the green movement is impacting manufacturing in all of these key areas: software, technology, process, costs, and regulatory compliance. You''ll also get a buyer''s guide to green solutions from 10 of the leading environmental software vendors, and case studies showing you why lean and green can Read More

Executive Guide to Lean Manufacturing: Making Lean Work for You


Yet few people have a complete picture of lean manufacturing, or know how to truly make it work. but now you can get a clear, concise explanation o...

focus of processpro lean approach  Guide to Lean Manufacturing: Making Lean Work for You Lean manufacturing has become legendary for the shop floor efficiencies and company profits it can deliver. Yet few people have a complete picture of lean manufacturing, or know how to truly make it work But now you can get a clear, concise explanation of exactly what lean manufacturing is, the principles behind it, and how your company can enjoy the bottom-line benefits , in Lean Operational Improvements that Last . In this informative Read More

Analysis of Adobe’s Integration of IslandData’s Automated E-mail


Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

focus of processpro lean approach  of Adobe’s Integration of IslandData’s Automated E-mail Event Summary CARLSBAD, Calif.--(BUSINESS WIRE)--IslandData, a leading provider of automated response technology for the online customer service market, announced that it has signed Adobe Systems Inc. (Nasdaq: ADBE - news), the fourth largest desktop software company in the world, as a customer of IslandData''s ExpressResponse, a commercial service that automates the process of quickly reading and responding to end user e-mail and web Read More

Customer Experience Management: The Value of Moments of Truth


Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.

focus of processpro lean approach  Experience Management: The Value of Moments of Truth Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues. Read More

The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions


Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive during change.

focus of processpro lean approach  Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive Read More

Software Selection: An Approach


Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also has to be completed in your lifetime. Read about an approach to software selection that helps an organization get to the primary objective of identifying the best software solution quicker but with the necessary due diligence.

focus of processpro lean approach  Selection: An Approach Introduction In the life of an IT organization, selecting a software package has become somewhat of a routine occurrence. What makes this task challenging is the type of software being evaluated relative to its scarcity and expansiveness in scope. The approach, fortunately, can be independent of these factors. These factors may mean that more time is needed to complete the project but the basic steps can essentially be the same. The emphasis and priority placed on specific Read More

Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of 'Enterprise 1.0' to the People-Centric World of Enterprise 2.0


Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, services, and technologies entering the enterprise collaboration space.

focus of processpro lean approach  2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of ''Enterprise 1.0'' to the People-Centric World of Enterprise 2.0 Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new Read More

Institute of Management Accountants


The Institute of Management Accountants (IMA) is a worldwide association of accountants and financial professionals. The IMA provides certification, training, and research.

focus of processpro lean approach  of Management Accountants The Institute of Management Accountants (IMA) is a worldwide association of accountants and financial professionals. The IMA provides certification, training, and research. Read More

Lawson's Approach to the Retail Market


Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment, multichannel ordering, store replenishment, forecasting, and order determination.

focus of processpro lean approach  for its industries of focus. Through the above Armature and Numbercraft acquisitions (for more details, see Lawson Software-IPO and Several Acquisitions After ), the vendor has further bolstered the merchandizing part of the equations that matches the leading retail point solutions, and that traditional ERP vendors that are targeting the retail sector are yet to deliver. Namely, Numbercraft''s software was closely tailored to specific niches like retail and fast moving consumer goods (FMCG). As a result, Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge


Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and technical requirements and second, identifying the vendors that best match their requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented.

focus of processpro lean approach  requirements. This article will focus on determining the functionality and technology required to enable business processes, and how to compare vendor offerings once those requirements have been documented. This is a two-part tutorial on selecting a CRM solution. Part One outlines the challenges faced by companies in selecting a CRM solution. Part Two details how use of a knowledge base can aid this process. The Typical Selection Process Once the functional and technical requirements are well documented, Read More

Transitioning to Lean with Oracle Flow Manufacturing


Lean execution strategies within enterprises and across supply chains can dramatically reduce cycle times, improve quality, reduce waste, and improve bottom lines. In other words, lean is more than an advantage: it is a competitive necessity. Oracle’s Flow Manufacturing module capabilities in lean execution can enable the transition from a discrete, push-based manufacturing environment to a flow, pull-based one.

focus of processpro lean approach  lean manufacturing strategies,oracle business intelligence,oracle lean manufacturing,lean manufacturing certification,theory of constraints,supply chain management,lean manufacturing seminars,lean manufacturing classes,oracle lean manufacturing simulation Read More

Confessions of a Techno Junkie


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focus of processpro lean approach  can provide assistance in focusing and accelerating your technology search (e.g., http://www.technologyevaluation.com/ ). Technology Partnerships are a Marriage. Don''t view this as a one-time purchase, but more of a long-term relationship where you will continue to depend on them for not only technical support, but also future development. Check out the potential partner''s financial viability, install base, industry reputation, etc. to ensure that your new partner will be there when you need them. Don''t Read More

State of the Art in TCO: Managing the Total Cost of Ownership


Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions.

focus of processpro lean approach  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More

Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


Studies that surveyed manufacturers about the impact of ERP systems on firm performance indicate that company size and industry do not affect the results. Benefits have been indicated for large and small firms, whether they make standard or custom products or are in discrete or process manufacturing environments. This section explains the quantifiable benefits in terms of several areas of improvement. Reprinted from Maximizing Your ERP System by Dr. Scott Hamilton.

focus of processpro lean approach  orders. Sales people can focus on selling instead of verifying or apologizing for late deliveries. In custom product environments, configurations can be quickly identified and priced, often by sales personnel or even the customer rather than technical staff. Taken together, these improvements in customer service can lead to fewer lost sales and actual increases in sales, typically 10 percent or more. ERP systems also provide the ability to react to changes in demand and diagnose delivery problems. Read More

Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing


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focus of processpro lean approach  Out of the Inbox: Five New Rules of 1to1® E-mail Marketing Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon. Read More