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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 folding utility carts


Customer Care and Billing (CC&B)
Customer care and billing (CC@B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC@B software

folding utility carts  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

Evaluate Now

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Making Asset Investment Planning Work: Unlock the True Potential of Your Current Spend


Utility and energy sector executives face a litany of critical industry demands. Mandatory reliability standards and environmental compliance, along with expanding capacity requirements, must be factored into increasingly complex operating plans. Struggling to maximize your aging infrastructure and ensure every investment yields maximum return? Learn how you can get more done with asset investment planning.

folding utility carts  Asset Investment Planning Work: Unlock the True Potential of Your Current Spend Utility and energy sector executives face a litany of critical industry demands. Mandatory reliability standards and environmental compliance, along with expanding capacity requirements, must be factored into increasingly complex operating plans. Struggling to maximize your aging infrastructure and ensure every investment yields maximum return? Learn how you can get more done with asset investment planning. Read More

Take It or Leave It: Moving Your Business VoIP System


Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP.

folding utility carts  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More

Creating Our 21st Century Economy through a Smart Grid


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folding utility carts  Our 21st Century Economy through a Smart Grid The power grid is pushed to its physical limits with our growing demands for cheap electricity. To keep up, we need a “smart” electrical grid prepared for real-time information and enabling fast response. A new power delivery system can manage supply and demand while allowing consumers to manage their energy usage online. Read more about the benefits for utility companies, consumers, the economy, and the environment. Read More

Quote-to-Order: An Overlooked Software Application


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Centralizing Bank Connections


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Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

folding utility carts  Adds To The List Of CRM Point Solutions' Casualties Event Summary According to many recent reports in the press, it appears that Xchange, Inc . , once one of the leading marketing automation and analytics providers, has very recently closed down its operations. Xchange was founded by Andy Frawley in 1994 as Exchange Applications Inc. The news possibly comes as not a big surprise to informed market observers and/or to many of the company's customers, as it had at least for over a year been in a very Read More

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folding utility carts  Together More Efficiently: Mapping Out the Company’s Business Processes Working Together More Efficiently: Mapping Out the Company’s Business Processes If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Business process problems can be identified with rudimentary analysis, but if there is no means of defining, capturing, measuring or monitoring those processes, you can’t determine if you are benefitting. Source : Exact Read More

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folding utility carts  Utilities’ One-Stop-Shop Provider? Back in 2008, Mihai Badescu discussed the dearth of software vendors and solutions that cover the needs of energy generation and transmission and distribution (T&D) companies. In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. Read More