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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 force template use in ms word


The Changing Face of CRM
The recent economic slowdown has illustrated how interwoven our global economies really are. The demands to increase enterprise performance has accelerated

force template use in ms word  a dynamic, integrated sales force can increase the number of sales opportunities by giving sales personnel more time to meet with clients, as opposed to engaging in daily and weekly administrative work. This technology provides customers with the opportunity to have information, on-the-fly and reduces order processing time. Integrated CRM As many organizations—especially those within the small medium business (SMB) enterprise space—do not regard marketing, service, and sales as separate activities,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA) RFI/RFP Template

Management of opportunities, sales forecasting, leads, accounts and contacts, activities, territories, contracts, quotes and proposals, partners, analytics, reporting, and more 

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

force template use in ms word  its core modules: Sales Force Automation (SFA) , Marketing Management and Customer Support. Each core module is then broken down into the major sub-processes. For example, SFA breaks down into Account Management, Contact Management, Activity Management, Opportunity Management and Sales Forecasting. CALL SCRIPTS Customizable call scripts permit user-defined questions, permissible answers and scoring Ability to categorize call scripts by script type and sub-type Ability to script openings, narratives, Read More

Word Association


I have a danish on my desk that I want to eat. Actually, it's half a danish... almond, homemade with butter. But first, this week's white paper topic: ecommerce. I'm actually going to direct you to a datasheet by AppFinity on e-commerce solutions. This does require registration, but it's worth it. Not necessarily for the datasheet alone, but to access other white papers. I know, white papers

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Garbage in, Garbage out: Getting Good Data out of Your BI Systems


Find out in Garbage In, Garbage Out: Getting Good Data Out of Your BI Systems.

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Best-in-class Strategies for Selecting an ERP Solution in 2013


Enterprise resource planning (ERP) represents a serious investment for any organization and is vital to future success. Top performing organizations approach the selection process with a clear plan and come away with solutions that implement smoothly and help drive business immediately. This report explores the strategies best-in-class organizations employ to find the right ERP fit that will give them the tools they need to thrive.

force template use in ms word  ERP selection strategy,best-in-class ERP selection,line of business ERP,integrated business applications,best-fit ERP Read More

Raising the Bar in HR


Investing in a human resource management system (HRMS) can help you tap into the wide range of business intelligence that already resides within your HR department. Read further to find out implementing an HRMS can help you streamline your administrative activities, become more efficient and productive, and find new ways to move your business forward, giving your company a competitive advantage in today’s marketplace.

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Metadata Standards in the Marketplace - Why Do I Care? (And Where Does Godzilla Fit In?)


Metadata (“data about data”) is essential for data warehousing. Metadata standards allow different products to interact. Without standards, different vendors’ tools cannot work together seamlessly and the customer’s warehousing effort is greatly complicated.

force template use in ms word  be a powerful market force in the future, especially for the vendor who implements it first. Customers are becoming increasingly frustrated at the level of effort required to integrate different vendors best of breed tools. There will come a time very soon when they will refuse and vendors will be forced to work together, whether they get along with each other or not. Vendor Recommendations Ensure compliance with the standards promulgated by the Object Management Group. Much has been done to ensure inte Read More

Social Media in Your Supply Chain Keeps Everyone in the Loop


Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like Facebook and Twitter are being increasingly used in a new, flexible supply chain cycle. Read this article to learn how two very different companies are taking advantage of the unique contribution social media can make to the dynamic supply and demand loop.

force template use in ms word  conference calls or meetings forced users to contribute on someone else's schedule, or not at all. Moxie’s enterprise-focused software, Employee Spaces , was the answer, wrote Smyth. The new platform allowed the company to consolidate its internal lines of communication and incorporate customer feedback into its product development. We needed a tool that would allow us to provide information vital to the project directly to the participants; at the same time, we had to have a way to capture our field Read More

Keeping Cash Flow in Focus While Driving Business Performance


One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for fueling all other business activity, from staff salaries, to raw materials, to rent. Growing firms need to be especially attentive to cash flow because sales increases typically require new investments associated with product or service production before payments are received. Learn more now.

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Wireless (In)Security Trends in the Enterprise


Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured WiFi provides an easy target for hit-and-run style attacks allowing hackers to cause severe damage while remaining invisible and undetected. Ignoring the specific requirements for securing their enterprise network and users against WiFi vulnerabilities, businesses risk loss of confidential data, legal fines and penalties, and brand erosion. By following WiFi security best practices and using the right tools, enterprises can reap the benefits of WiFi while protecting their IT infrastructure from WiFi threats.

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Managing Expenses in the Legal Sector


Expense management in the legal sector can be complex and burdened with problems. Expense errors in claims sent to clients can not only result in time being spent in sorting out resulting issues, but can also impact the trust between the client and firm. Legal firms must ensure expenses are dealt with accurately, effectively, and in a timely manner. Download this paper for Quocirca’s recommendations for a chosen system.

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Best-in-class Marketers Drive Enhanced Customer Loyalty


The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results.

force template use in ms word  best-in-class customer relationship management,cross-channel customer loyalty,best-in-class cusotmer experience management,retail crm best practices,best-in-class customer loyalty,360-degree view of the customer,360 degree view of the customer,crm best practices,360 degree view,customer management relationship,retail best practices,business relationship management best practices,customer retention best practices,customer management crm,crm customer management Read More

ProfitKey in 2014—the Manufacturing ERP Solution’s New Look and Status


Two years in the life of an enterprise resource planning (ERP) software company can make a huge difference. That is particularly true in the case of ProfitKey International (PKI). Two years or so since our last in-person briefing at the company’s Salem, New Hampshire head office, the vendor seems to have shaken off two major issues that have long plagued it.

force template use in ms word  ProfitKey International, PKI, Rapid Response Manufacturing, RRM, manufacturing, make-to-order, MTO, engineer-to-order, ETO, advanced planning and scheduling, APS, quality management system, QMS, Read More

Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis


An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

force template use in ms word  separate sales or task force to go after net-new customers. Redefine coverage models to ensure high-cost, high-touch resources are deployed for the right opportunity. Timely visibility into the status of opportunities and cost-of-sales analysis help you determine when the added cost is justified. Consider what additional sales-related activities the inside-sales rep might take on to offload cycles from field sales. Ensure that inside-sales reps have access to the same customer data, training, and product Read More

BPM in Retail


Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry.

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