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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Case Study: Faith Promise Church
After struggling with manual and often duplicate data entry, paper-intensive processes, and a lack of visibility into financial data, Knoxville, Tennessee (US

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Ensuring Enterprise-wide Compliance


Complying with the Fair Labor Standards Act (FLSA), the Family Medical Leave Act (FMLA), and other labor laws and regulations is a major challenge for employers. At the same time, non-compliance with these government regulations is becoming increasingly costly. Learn about solutions that are helping the world’s largest companies to effectively plan, deploy, and manage their workforces to achieve compliance objectives.

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Self-service SOX Auditing with S3 Control


Compliance with the US Sarbanes-Oxley Act (SOX) is not a one-time project, but a sustained effort to gain visibility into processes affecting financial reporting accuracy. Most IT controls are manual, error-prone, and resource-intensive. However, there’s a new, radical solution: an automated IT control framework in which all the information required to verify compliance is available in a single reporting system.

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Don’t Wait to Automate: Achieve Immediate Cost, Productivity, and Security Benefits by Automating IT Management.


Manual IT management can create significant problems with service and control for small- to medium-sized businesses, and add worrisome operational and resource costs. However, automated IT systems can significantly reduce and even eliminate many of these problems. Automate your IT systems now to increase security, provide users with better service, and lower your total cost of ownership (TCO).

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Deploying Asset Management Software in Midsized Facilities: The 5 Critical Success Factors


Unlike large manufacturing companies, small and medium facilities often handle asset management and maintenance with cobbled-together manual and semi-automated systems. This results in many lost benefits, including uninterrupted production and simplified regulatory compliance burdens. As you explore asset management solutions, you should know five critical factors that can determine the success or failure of your project.

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The Plex Manufacturing Cloud Provides a Revolutionary Approach to ERP Upgrades


Removing the need to do manual enterprise resource planning (ERP) upgrades can decrease disruption and costs. This document looks at the Plex Manufacturing Cloud and its approach to ERP upgrades.

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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Case Study: SEM Products Inc.


For years, SEM Products Inc.—manufacturer of interior and exterior auto body repair and refinishing products—was managing its business with two software systems and various manual processes. As the business grew, it became clear that these systems were lacking in data accessibility and overall functionality. Learn about the enterprise resource planning (ERP) solution SEM now uses for improved order entry functionality.

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Case Study: VernDale Products Automates Operations with ERP Software


A producer of whole milk powder for the chocolate industry, VernDale Products wanted to replace its existing manual system with automated, fully integrated enterprise resource planning (ERP) software. The company, aided by technology consultants, found an ERP software system that was the best functional fit—reducing the time needed to perform routine office tasks and improving accuracy in financial statements. Learn more.

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Paychex, Inc.


myStaffingPro started as a recruitment process outsourcing (RPO) company and after several highly successful years, developed DialApp interactive voice response system to streamline its manual hiring process. In 1997, the company abandoned its RPO roots to concentrate on creating, deploying, and enhancing hiring software for human resources. HR Services Inc. is the provider of DialApp interactive voice response system, now a configuration option of the myStaffingPro applicant tracking suite, and the recruiting software, myStaffingPro Elevate.

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Case Study: Advanced Scientifics Inc.


Make-to-order company Advanced Scientifics produces medical devices, including bag systems, tubing assemblies, and molded components. Manual paper-based systems severely hampered the company’s growth potential: it couldn’t effectively control production consistency, as its inventory control and job orders weren’t scalable. Learn how annual revenue by went up 20 percent with an enterprise resource planning (ERP) system.

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