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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 formal complaint examples


Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with

formal complaint examples  60 percent have no formal policy governing its retention. Organizations need to rethink their strategies on e-mail management: currently, 31 percent of all organizations keep e-mails indefinitely, and preserve 26 percent of e-mails for less than 120 days, or establish a maximum storage on people's inboxes to limit the retention. The problem with this approach is that inadequate restrictions or improper methods can eventually harm the organization itself. For example, internal e-mails regarding lunch

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » formal complaint examples

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

formal complaint examples  acceptable usage policies with formal employee education designed to inform users of email- and web- related risks and regulations, policies and procedures. At the conclusion of training, have all employees sign and date an acknowledgement form confirming that they have read the company's email and web policies, understand the rules, and agree to comply with acceptable usage policies or accept the consequences, up to and including termination. Email & Web Rule 4: Combine Policy with URL Blocks to Protect Read More

Taking Stock of Infor’s HCM “Inventory Items” - Part 2


Part 1 of this blog series started by expressing the “New Infor” sentiments (backed up with concrete examples and rationale) following my recent attendance of Inforum 2012. Then the article provided some historical background and described the lineage of the products that currently form the Infor10 HCM portfolio. The article also detailed some technical and organizational issues on both the

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Infrastructure Technology Support for Education


Educational success depends on positive, productive relationships among teachers, students, parents, administrators, school boards, and the larger community. While computers cannot replace teachers, desktop computing and electronic networks can enhance learning by supporting social relationships and enabling rapid, accurate communication of stakeholder issues and needs. A formal deployment plan will help you deliver an environment consistent with those needs.

formal complaint examples  issues and needs. A formal deployment plan will help you deliver an environment consistent with those needs. Read More

Discussing Leadership and Management with HCM Provider Lumesse’s Daniela Porr


TEC’s Raluca Druta spoke with Lumesse’s Daniela Porr, head of product management for the company’s talent management solution, about diversity and balance in leadership and management, and how these values have helped shape Lumesse’s offerings. Read on for an inside view from Porr’s experience with managers from Lumesse’s customer base.

formal complaint examples  mix of informal and formal management strategies, which Porr explained to me in detail. Throughout Porr’s career she has observed the distinction between formal and informal approaches to leadership development and the importance of a balance of both styles. One factor that indicates a formal culture is a strong HR department with a large enough headcount in its headquarters to give roots and enforce company-wide policies and programs regarding leadership. This type of culture is also characterized by Read More

Seeking Vendors, the Early Part of Selection


How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people use to start researching and narrowing down their list of software vendors before going into an RFI process. A few years ago we were thinking about this issue and came up with the idea of a preselection questionnaire that could narrow down

formal complaint examples  you don't use a formal process to identify vendors for evaluation, you still have to come up with a few high-level criteria. 1) Some companies look into a few of the large, well-known vendors because they're well-known. 2) Some companies hear what their competitors or partners have implemented and figure that's a good place to start (or eliminate, depending on how the story goes). 3) Other companies search the Web, looking into what Google spits out. The first example you might address as criteria about Read More

The Truth about Software-as-a-service (SaaS)


Software-as-a-service (SaaS), also called on-demand software, can be a convenient and profitable business model for vendors. And for clients, SaaS can provide greater processing efficiencies than a company’s own internal systems. As a result, human resources, customer relationship management, or accounting process costs decrease when handled by an SaaS vendor. Learn about the benefits—but also the challenges—of SaaS.

formal complaint examples  benefits software as a service,best software as a service,define software as a service,enterprise software as a service,erp software as a service,hosted software as a service Read More

How to Build a Business Case for Lighthouse System’s Shopfloor-Online


Making a robust business case to convince management how a software solution can make a valuable contribution to your business isn’t easy. To build a successful case, you need a set of practical examples of what the software does and the benefits it can provide. Examine the strategies and problems associated with achieving your manufacturing objectives, and what the Lighthouse Systems’ solution can do to address them.

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Analyzing Manhattan Associates’ Supply Chain Platform Play - Part 1


My recent article on Manhattan Associates (NASDAQ: MANH) and RedPrairie Corporation stated that these two vendors continue to duke it out at almost every large-scale selection deal for a warehouse management system (WMS), distribution labor management system (LMS), and/or transportation management system (TMS) solution. But over the last few years they have also pursued

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

formal complaint examples  Steal Market Share by Increasing Customer Service! Most challenges your business encounters will be easier to deal with if you have loyal customers. Through continuous, real-time customer feedback, you'll be better positioned to provide the right solutions, differentiate your services, benchmark your performance, prioritize pressing issues, spot emerging trends, and more. Source : Mindshare Technologies Resources Related to Recession? Steal Market Share by Increasing Customer Service! : Read More

Positioning Makes Your Marketing Budget Go Further-and Hit the Target


Many business-to-business (B2B) software companies don't have a formal positioning process, and it's costing them time, money, and much more—a marketing message that misses the mark. This article explores the benefits of implementing a business process for positioning.

formal complaint examples  companies don't have a formal positioning process, and it's costing them time, money, and much more—a marketing message that misses the mark. This article explores the benefits of implementing a business process for positioning. You save time and money creating materials, develop internal conviction and enthusiasm for your marketing message, and, most importantly, you'll set yourself apart from the competition, creating more awareness and demand for your products and services. These are telltale signs Read More

Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Three: Made2Manage Market Impact and User Recommendations


Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of these thriving Boutique Vendors will actually be conglomerates of smaller divisions or vendors with a common owner. These might even be a current mid-range vendor who specializes in a series of smaller markets or even a sub-segment of a Big Five vendor

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How to Alienate Your Reader: Jargon, Buzzwords, Lingo, and Gobbledygook


This Is For All Us Writers Out There: Oh, and All Us Readers Too! Do you ever feel like you need a jargon buster just to understand what some companies are saying about their software products? I know I’ve needed one, and often still do. I am a content writer and editor for TEC and the learning curve was pretty steep when I started. I mean what is functionality, scalability, dynamic lead

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How Is a Bad Product Developed?


There are multiple answers for how a bad product is developed; many of them are rooted in myopia in the development process. This morning, when I was leaving a subway station through a tunnel, a billboard caught my eye. Actually, at first glance, I was kind of scared by the weird eye of one of the women in the picture. A second look revealed that the weird eye was a bolt (on top of a washer

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Classification of Data Center Infrastructure Management (DCIM) Tools


Data centers today lack a formal system for classifying infrastructure management tools. As a result, confusion exists regarding which management systems are necessary and which are optional for secure and efficient data center operation. This paper divides the realm of data center management tools into four distinct subsets and compares the primary and secondary functions of key subsystems within these subsets. With a classification system in place, data center professionals can begin to determine which physical infrastructure management tools they need—and don’t need—to operate their data centers.

formal complaint examples  centers today lack a formal system for classifying infrastructure management tools. As a result, confusion exists regarding which management systems are necessary and which are optional for secure and efficient data center operation. This paper divides the realm of data center management tools into four distinct subsets and compares the primary and secondary functions of key subsystems within these subsets. With a classification system in place, data center professionals can begin to determine which Read More