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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 formal complaint form


Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

formal complaint form  The time lag between formal feedback and information from informal Web channels is growing. Companies can draw more rapid insights from information on the Web covering their own and competitive products. And companies can adapt their inter- action strategies across touch points ' refining their approach while ensuring consistency. In particular, based on real-time feed- back from the Web, firms can quickly refine the knowledge databases used by all touch points. By fostering appropriate blogs, forums,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » formal complaint form

Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

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Accounting and Small Business Software


Accounting systems manage procedures for accurately entering, tracking, and maintaining information related to an organization's financial operations. These accounting applications typically support general ledger (GL), accounts payable (A/P) and accounts receivable (A/R), payroll, job and project costing, and multinational accounting. Many small to medium businesses (SMBs) require that other functions (such as inventory control, manufacturing management, and financial reporting) also integrate with their accounting system.

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Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service


There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances, or managed services. Managed filtering services are convenient and economical, and are also extremely effective in managing threats. In fact, most managed e-mail defense services block threats before they even reach the internal network.

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Integrating Lean Practices and ERP


Many organizations are undertaking some form of lean initiative, but if one were to ask one hundred different people, one would probably different explanations from each person. With a variety of methods, techniques, and terms bandied about, many are forced to use the same definition that the late Justice Potter Stewart used for pornography: “I know it when I see it.” Shop floor practices that move inventory to the point of consumption, like kanban, are also associated with lean. But what really is lean? And does it go beyond the shop floor to impacts all areas of the business?

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Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan


Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and hardly resembling its 1999/2000 incarnation - this time the vendor was rather a victim of its now ex parent's 'sins' than of self-inflicted wounds, which was the case prior to its Invensys stint.

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Throw Away Your Financial Statements: Managing by Metrics


Analyzing static, detailed financial statements has been the modus operandi for hundreds of years. Because many business management systems can isolate and create graphics of key performance indicators (KPI), businesses should now concentrate on KPIs, which influence profitability.

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The Complex Handling of Complexity in Decision Support Systems


Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a system as “the degree of difficulty in predicting the properties of the system if the properties of the system’s parts are given.” Weaver addressed and handled complexity by dividing it in two general types: disorganized and

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BP Logix, Inc


BP Logix unites IT and business users enabling them to deploy sophisticated, form-based workflow driven enterprise apps in a fraction of the time and cost of traditional development efforts. The company's award-winning business process management (BPM) software supports the rapid creation of custom workflow-driven solutions embracing the C-suite, operations, sales, customers, and prospects. Hundreds of global organizations across every sector—government, non-profit, and commercial—use BP Logix-powered workflow apps to deliver clear and measurable improvements in productivity, compliance, and customer engagement.

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WorkflowGen


Enterprise process management software since 2003 500 clients in 70 countries 1,000,000 end users worldwide For 1 or 1,000 processes to automate and 10 to 100,000+ users to manage, the WorkflowGen business process managegment (BPM)/workflow software offers a flexible yet powerful environment to implement both simple and very complex workflows involving human and system-based actions. WorkflowGen is fully Web-based and enables end users to complete and monitor processes online. .Net Web forms are used as electronic forms. The design and implementation of the workflows are realized via a Web browser with a graphical mapping interface without programming. The WorkflowGen BPM/workflow software is based around a practical technical solution integrating tried and tested development standards. WorkflowGen’s scalable architecture and its ability to incorporate additional developments provide for easy integration with existing databases and applications including Microsoft Sharepoint and SAP. WorkflowGen offers a form lifecycle management environment that enables both business users and IT people to maximize their respective skills. Business users use tools that enable them to quickly materialize the forms and business rules without any programming skills. Then, if necessary, IT people can enhance this initial process version by adding complex integration functions and/or transforming the Web form into a sophisticated Web app.

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Making Multi-rater Feedback Work in Professional Services Firms


For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only rarely get a chance to observe employees in work situations. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance appraisal—there is no one person who can do that appraisal.

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