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Case Study: Rowmark LLC Doubles in Size while Reducing Inventory and Customer Service
A few years ago, the top customer complaint for plastics provider Rowmark was shipping errors. For several reasons, customers weren’t receiving what they

formal complaint letter  Study: Rowmark LLC Doubles in Size while Reducing Inventory and Customer Service A few years ago, the top customer complaint for plastics provider Rowmark was shipping errors. For several reasons, customers weren’t receiving what they ordered. Problems were traced back to handwritten inventory labels, and manual counting and checking of orders. Learn how the company upgraded the system it already had by adding bar code labels and scanning, as well as other electronic data interchange (EDI) Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » formal complaint letter


Hybrid ERP Cloud Tales
The vast majority of enterprise resource planning (ERP) system instances are still deployed on premises for obvious historical reasons; however, a growing

formal complaint letter  There are not many formal vendor programs for shifting customers from on-premise to hybrid deployments, and SAP’s efforts in addressing this issue are commendable. SAP is trying to help alleviate some customers’ contractual “pain in the neck” grievances, regardless of any technological and business issues. We all have run into on-premise software customers who have tried to figure out how to break or modify their contracts usually after having started to look at a cloud or hybrid deployment Read More
The Complex Handling of Complexity in Decision Support Systems
Warren Weaver, an American mathematician known for his work on machine translation and his support for science in the United States, defined the complexity of a

formal complaint letter  of a problem. Establish formal methods for pricing, marketing, measuring competition, selecting a software solution, etc. Apply these methods to set all the necessary parameters, monitor all faces of the analysis, and finally, to measure all the outcomes against the goals. Consider applying alternative solutions in case of any unexpected situation. Dynamic in Complexity The Fact: In current business operations, the complexity involved in the decision-making process can change frequently, even during the Read More
Cadence Acquires Jasper, Broadens Verification Capabilities
Cadence Design Systems, a leading provider of global electronic design innovation, acquires Jasper Design Automation, a leading provider of formal analysis

formal complaint letter  a leading provider of formal analysis solutions, for approximately $170 million in cash (about $140 million excluding Jasper’s cash on hand). Customers use Cadence electronic design automation (EDA) software, hardware, IP, and services to design and verify advanced semiconductors/integrated circuits, consumer electronics, networking and telecommunications equipment, and computer systems.   On the electronic design side, Jasper is a market and technology leader in the fast-growing formal analysis Read More
Message to ERP Vendors: Honesty versus Glitz
It’s a bit surprising that sales teams from some ERP vendors are still under the impression that simply wining and dining a customer is enough to win a sale. It

formal complaint letter  they are taking a formal approach to the software selection – participate as much as possible. If that means filling our a few more RFIs or actually preparing for product demos in compliance with customer scripts – by all means do it. It could be the difference between winning and losing. It’s not a waste of time, and even if your product doesn’t look as good as the competition – at least you’re showing a willingness to help, and customers always quantify that positively when making their Read More
Sustained Growth through Operational Excellence: Spotlight on Operations
Embarking on an operational excellence strategy should not be undertaken lightly. As with most company-wide initiatives, success requires planning, commitment

formal complaint letter  they have implemented a formal operational excellence strategy or are in the process of developing one. Another third say they have integrated the principles of operational excellence into other strategy and planning instruments. These different levels of experience with operational excellence shape executive opinions about its most important components and benefits. The more operational excellence experience they have, the more likely respondents are to rate end-to-end visibility as its most important el Read More
Web 2.0 --
Another buzzword (albeit not another three letter acronym [TLA]) that has slowly (or not) but surely crept into our collective mind is certainly Web 2.0

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Can ERP Meet Your eBusiness Needs?
Businesses cannot afford simply to respond to the next technological innovation; they must learn to respond to change as a constant state. As difficult as it

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Improving the Flexibility of Learning Management to Expand its Reach and Meet Corporate Training Obj
Tenaris, an organization operating in the steel and energy industries, faced a number of business challenges, including managing the complete spectrum of

formal complaint letter  and integrating informal and formal learning methodologies. The company chose SumTotal Learning Management as a platform for training initiatives and to administer a variety of learning activities for both internal and external audiences. Read More
What's in a name? or Enterprise systems' reincarnations (Part II)
While the Part I of this topic focused on Consona Corporation (former M2M Holdings), this time the discussion continues with the recently minted Solarsoft

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How To Mitigate Holiday Cybercrime
Shop.org, and the Boston Consulting Group, reported that sales during the 1998 holiday season grew by 230 percent. With today's tools, just about anyone can

formal complaint letter  To Mitigate Holiday Cybercrime Event Summary IDC estimates that internet commerce will reach $220 billion by year 2000. During the December 1998 holiday season, FTC numbers indicate that holiday sales tripled. As on-line transactions continue to grow, so does Cyberfraud. Acknowledging the rise in cybercrime, Republican Senator Susan Collins (Maine) states, Law enforcement officials are quickly learning that almost any crime that can be committed in the real world can also be committed in the virtual Read More
Saba Software: All about People (Cloud) - Part 1
The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe

formal complaint letter  that even while the formal top-down strategic goals are being achieved, companies can use enterprise social networking infused throughout the process to get better grassroots motivation, engagement, and continuous feedback and performance improvement. Saba enables formal workflows (e.g., certifications, skills, etc.) for executive visibility, social workflows (e.g., interests, contributions, etc.) for employee engagement, and analytics and intelligence for trading partners and the entire value chain. For Read More
Patent Law - the Open Source Movement of the 18th Century
Recent patents issued to Amazon.com and Priceline.com on their online business methods have caught competitors by surprise. “It’s a monopoly!” they say. Of

formal complaint letter  Plan include a new formal customer partnership with the software, electronic commerce, and Internet industry; enhanced training of patent examiners; a new second-level review of all Class 705 (business method patents) applications; and the convening of a roundtable forum with stakeholders on the issues surrounding this technology area. Market Impact The brouhaha over this issue really got going when Amazon.com founder Jeff Bezos was issued a patent for Amazon.com's [NASDAQ:AMZN] one-click ordering process Read More
Did Sagent Technology Pull the Old 'Pump and Dump'?
Sagent Technology has been hit with a class action complaint for violation of the Securities Exchange Act of 1934. According to the complaint, company officers

formal complaint letter  Sagent Technology Pull the Old 'Pump and Dump'? Did Sagent Technology Pull the Old Pump and Dump ? M. Reed - November 7, 2000 Event Summary Sagent Technology, a provider of what they refer to as Real-time e-Business Intelligence Solutions , has been hit with a class action complaint for violation of the Securities Exchange Act of 1934. According to allegations in the complaint, company officers misrepresented Sagent's 1999 and 2000 sales prospects to give them time to sell over $8 million of their Read More
ECM vs. EIM
The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the

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