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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 formal email requests


INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 1: Recent Developments
If Relevant Business Systems has for any reason deliberately maintained its INFIMACS II ERP system as one of the best-kept secrets in the complex manufacturing

formal email requests  product enhancements into a formal major product release schedule. Instead, as new functionality is added to the product, customers have immediate access to the upgrades. Some of more notable recent product enhancements are: In-depth Estimating Management - Users can generate estimates for new or existing products, customize estimates for customers or prospects or for internal use only, convert estimates to orders and/or quotes, convert prospects to customers and extract data in various reports and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Case Study: Leveraging Response Management in a Super-charged Environment


Research in Motion, maker of the BlackBerry, had a rapidly expanding customer base and shortened product life cycles. This led the company to add more contract manufacturers to its supply chain, meaning more complex decisions had to be made in less time. To stay competitive, the company implemented response management technology. Learn more about the company’s rapid growth and the software that helped make it possible.

formal email requests  available in any other formal system, Toniutti says. We anticipate that our commodity managers, master schedulers, outsourcing supply specialists, and inance personnel will all be able to use this information to understand what's happening across the supply chain and make better decisions'and also to ensure that what we think should be happening is actually happening. The decision-making process has also been accelerated. All the standard features of RapidResponse will help us keep pace with our Read More

Understanding the PCI Data Security Standard


The payment card industry data security standard (PCI DSS) defines a comprehensive set of requirements to enhance and enforce payment account data security in a proactive rather than passive way. These include security management, policies, procedures, network architectures, software design, and other protective measures. Get a better understanding of the PCC DSS and learn the costs and benefits of compliance.

formal email requests  application security also require formal change control. Code changes, especially for Web applications, are reviewed and vetted to ensure they meet secure coding guidelines, like those in the Open Web Security Project Guide. A change control process also ensures that appropriate corrections or remedies are applied prior to public code release. The standards enumerate a large number of well-known Web programming flaws, problems and issues, against which developers are specifically enjoined, and which Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

formal email requests  move into a more formal relationship. This could mean a purchase online or a meeting offline for more complex transactions. Social CRM adds this missing dimension to the traditional, operational areas of CRM. The focus is undoubtedly on people. It's about joining ongoing conversations customers and prospects are already engaged in while resisting the urge to try and control them. It's understanding where the kind of people you want to do business with hang out on the Internet, and what they do there. Read More

The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

formal email requests  For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a product and service package, with prices, for the customer to consider accepting and ultimately buying. RMA - Returned Materials Authorization . Read More

Informal Learning - What’s With the Hype?


Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments

formal email requests  this case of eschewing formal learning! Useful applications of informal learning In our daily work routines we develop personal methods or tricks to tackle certain challenges, or find workarounds when using imperfect tools. For example, skipping parts of a habitual task that aren't crucial but if completed would improve the process and end result, such as figuring out a trick to manipulate a large Excel file that keeps crashing but never solving the problem that causes the crash in the first place. Read More

iMaint


DPSI's iMaint is a comprehensive enterprise asset management (EAM) system. Customers use iMaint to manage manufacturing and processing plants, facilities, vehicle fleets, utilities, health care facilities, public works infrastructure, campuses, and much more. Users report that iMaint enables them to reduce production costs, cut production downtime, optimize inventory levels, improve product quality and speed-to-market, comply with regulatory requirements, make better management decisions, improve safety, extend the operational life of assets, and boost employee productivity.DPSI's iMaint manages work orders, work requests, preventive maintenance, scheduling, work procedures, cost tracking, labor resources, customers, projects, inventory, purchasing, single-site or enterprise-level reporting, and more. The solution's interface can be tailored to meet the needs of sites, departments, groups, and individual users. It offers scalability ranging from individual users to multiple networked locations, and versions are available for Microsoft SQL Server, Oracle, and Microsoft MSDE databases. Customers may choose a traditional up-front license, a monthly subscription license, or a monthly online service fee. The product is available in several languages, including English, Spanish, French, Chinese, and Russian, with a customizable interface that allows use of other language translations.Add-on modules include: • iMaint Web—offers Web-browser access to your system• iMaint Integrator—provides integration with other systems using common industry standards• iMaint Online—a Web-based version, hosted and maintained by DPSI (software as a service)• iMaint Fleet—adds special features for managing vehicle fleets• iMaint Mobile—for handheld personal digital assistants (PDAs), offering real-time access at the job location and support for barcoding• Web Work and Purchase Requesters—allows requests to be received from any computer with Internet access• FDA Module—helps manage compliance with FDA 21 CFR 11 regulationsDPSI also offers PMC, computerized maintenance management system (CMMS) software for individual computers and small networks.

formal email requests  dpsi,maintenance software,scheduled maintenance,enterprise asset management,computerized maintenance management software,computerized maintenance management,imaint,imaaint eam,imaint eam Read More

Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know


Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information access and disclosure regulations. Find out how a hosted security solution can provide reliable and comprehensive security coverage for your company’s e-mail, Web, and instant messaging (IM), without requiring extensive expertise or equipment in-house.

formal email requests  Your Hosted Security Service Provider: What Every IT Manager Needs to Know Symantec Hosted Services uses the power of cloud computing to secure and manage information stored on endpoints and exchanged through email, Web, and IM interactions. Our hosted security services help protect against viruses, spam, spyware, phishing, DDOS attacks, directory harvest attacks, data leaks, and other organization-damaging threats. Source: Symantec Resources Related to Selecting Your Hosted Security Service Read More

E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

formal email requests  mail Encryption: Protecting Data in Transit SECUDE Secure Mail enables e-mails to be sent securely across open networks. Data confidentiality is ensured through the use of encryption. Source : SECUDE International AG Resources Related to E-mail Encryption: Protecting Data in Transit : E-mail Encryption (Wikipedia) E-mail Encryption: Protecting Data in Transit Secure Email is also known as : Secure Mail Encryption , Secure Inmate Mail , Secure Instant Mail , Secure Mail Appliance , Secure Mail Client , Read More

E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

formal email requests  mail 101 Roaring Penguin Software Email 101 document provides a brief introduction to how Internet email works. It also explains how to analyze the headers in an email to determine its path over the Internet. Source: Roaring Penguin Software Resources Related to E-mail 101 : Electronic Mail (E-mail) (Wikipedia) E-mail 101 E-Mail 101 is also known as : Basic Email Protocols , Mail Flows , Email Setup , Mail Server , E-Mail Server , Email Client , Email Delivery , Mail Command , Email Message Data , Read More

Making the Right Decisions with SCOR


In the relentless search for ever-improving returns on investment and market competitiveness, some of the world’s biggest corporations are applying a model known as the supply chain operations reference (SCOR) model to maximize supply chain efficiency. Simply gathering SCOR metrics information is one thing—but how do you actually make this information available to allow optimal decision-making for your business?

formal email requests  , Featured Decisions , Formal Docket Decisions , Decisions Information , Historic Decisions by Topic , Decisions Following , Decisions Collection , Strategic Decisions , Statistics and Decisions , Decision Tools . In the relentless search for ever improving returns on investment and market competitiveness, some of the world's biggest corporations are applying a model that is known as SCOR - the Supply-Chain Operations Reference model - to maximize supply chain efficiency. But simply gathering SCOR Read More

An E-Commerce Company That Can Pay The Bills


Concur Technologies added a module that handles miscellaneous payment requests to its eWorkplace suite. It seems like a small thing, but handling all those little expense reports adds up to a big one.

formal email requests  concur,payment expert,E-Commerce Company,Concur Technologies,Concur Payment Expert,eWorkplace Solution Suite,standalone application,e-commerce suites,Multiple invoices per payment request,concur expense,concur solutions Read More

emailtopia


emailtopia is the leading provider of software and services for managing corporate email infrastructures. Providing email solutions since 1997, emailtopia has a distinguished client base that span multiple verticals including financial services, banking, retail, insurance, and government agencies. emailtopia''s flag ship product, Response Manager, allows companies to manage, track and store emails with partners and customers.

formal email requests  emailtopia is the leading provider of software and services for managing corporate email infrastructures. Providing email solutions since 1997, emailtopia has a distinguished client base that span multiple verticals including financial services, banking, retail, insurance, and government agencies. emailtopia''s flag ship product, Response Manager, allows companies to manage, track and store emails with partners and customers. Read More

Tips to Improve Inbound Logistics by Managing Partner Performance


The number of steps involved in getting materials or products from suppliers to buyers makes inbound logistics an error-prone process. Each mistake costs you time, labor, money, customer satisfaction, and, ultimately, your competitive position in the marketplace. Learn how implementing a partner performance management program can help your company reduce the number of inbound-logistics problems, and minimize their impact.

formal email requests  putting in place a formal partner performance management program, a business organization can dramatically reduce the number and impact of inbound-logistics problems and thereby dramatically strengthen its competitive abilities. This white paper will take a brief look at some of the common pain points associated with inbound logistics; discuss how a formal program to manage trading partners' performance can tackle those pain points; and detail some strategies that make up such a program. The topics Read More