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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 formal expressions list


The Path to ERP for Small Businesses - Part 1: The Research
Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Fortune Smiles on i2 Technologies


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Saba Learning Suite


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formal expressions list  learning organization to deliver formal and informal learning. With Saba Centra, Saba Learning Suite is a learning suite that addresses formal, informal, self-paced, live, and blended learning. The Saba Learning Suite consists of Saba Certification Management Saba Learning Commerce Saba Content Management Saba Publisher Professional Edition Saba Centra Saba Collaboration Career & Competency Management Capabilities Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

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ITAR Compliance with SAP GTS


If you deal in goods, services, or intellectual property included in the US Munitions List, you must ensure that all related transactions conform to International Traffic in Arms Regulations (ITAR). To answer this challenge, you need a solution that automates core ITAR processes—a solution that stores all your licenses and related documents where you can keep tabs on them.

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IBM Cognos Pricing Makes More Projects Possible


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IT White Papers: The World’s Greatest Cure for Insomnia!


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DoubleClick Merger Good News For Privacy Advocates?


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TARGIT BI Product Certified


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Case Study: Nissin Foods


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Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)


(Scroll down for my list of Top 10 ERP White Paper Buzzwords!) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches

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WMS Helps Vehicle Distribution Company Improve Delivery


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