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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 formal letters samples


Integrate Business Planning for Dynamics NAV
Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Application Erosion: Eating Away at Your Hard Earned Value


Application erosion starts the day you turn on any new system, and it continues constantly. To prevent it, you need a plan. If you suffer from it today, you need a plan to regain the value you once had.

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Making the Right Decisions with SCOR


In the relentless search for ever-improving returns on investment and market competitiveness, some of the world’s biggest corporations are applying a model known as the supply chain operations reference (SCOR) model to maximize supply chain efficiency. Simply gathering SCOR metrics information is one thing—but how do you actually make this information available to allow optimal decision-making for your business?

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End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

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Informal Learning - What’s With the Hype?


Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments

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TradeStone Software STARS 2013: Retail Rocks! Part 2


Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center’s case study), and order management, which includes global trade

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Recession? Steal Market Share by Increasing Customer Service!


During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

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Software Growth - Complete the Transaction! Part One


We got many letters for more ideas and details, so we are doing a more in-depth series for supply chain software leaders. In this article we will discuss the issue of completing the whole transaction—the complete solution—which is key to continued revenue growth.

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Mobilizing Change


It's not news that people are resistant to change. Inertia, one of the rules of the universe, applies to people as well as to objects. Many organizations, seeking to improve performance, have come unstuck by under-estimating the amount of resistance that will be offered by people. This article presents a method of mobilizing change that takes the resistance to change into account.

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Cream.HR's Solution to Today's Recruiting Challenges


I recently interviewed Caitlin MacGregor, chief executive officer (CEO) and co-founder of Cream.HR, a company that produces a software solution that supports organizations with their recruitment and staffing needs. Cream.HR first captured my attention when it published an announcement about a potential collaboration with the Mars One mission to tackle Mars One’s flood of applications. To meet

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Cloud VoIP Contact Center Buyer’s Guide


Contact centers benefit any company whose employees spend a lot of time talking with customers on the phone, whether through incoming sales or service calls or through outgoing sales calls; therefore, this helps companies deal with large numbers of customers more effectively. Until cloud voice over Internet protocol (VoIP) came along, contact centers were available only to the largest companies with hundreds of agents. Now the same capabilities are available to companies of every size.

This buyer's guide assesses six cloud contact center VoIP providers that offer significant contact center capabilities and features. If you're looking to run a formal or de facto call center, you will likely find one among these that will fit your needs.

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