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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

formal request letters  For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a product and service package, with prices, for the customer to consider accepting and ultimately buying. RMA - Returned Materials Authorization . Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » formal request letters


Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

formal request letters  initial research, make a formal list of required features an SFA solution must have to be successful in your organization. This must address the current pain points as well as areas for future improvements. Weigh this list and divide it into two groups of features - the must-haves and the nice-to-haves. Must-have features are exactly what the name suggests: features whose absence will render an SFA implementation useless. Nice-to-haves are those features that clearly would result in productivity Read More
Making Multi-rater Feedback Work in Professional Services Firms
For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only

formal request letters  boss is missing. The formal boss on the org chart is only loosely involved in directing day-to-day work and may rarely get a chance to observe an employee in a work situation. At Jones Walker Waechter Poitevent Carrere & Denegre, a New Orleans based law irm, while there is a single group practice head, an associate in reality has between four and twenty bosses. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance Read More
Making the Right Decisions with SCOR
In the relentless search for ever-improving returns on investment and market competitiveness, some of the world’s biggest corporations are applying a model

formal request letters  , Featured Decisions , Formal Docket Decisions , Decisions Information , Historic Decisions by Topic , Decisions Following , Decisions Collection , Strategic Decisions , Statistics and Decisions , Decision Tools . In the relentless search for ever improving returns on investment and market competitiveness, some of the world's biggest corporations are applying a model that is known as SCOR - the Supply-Chain Operations Reference model - to maximize supply chain efficiency. But simply gathering SCOR Read More
TEC's Talent Management Research Model-What End Users Need to Know
Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce

formal request letters  s Talent Management Research Model-What End Users Need to Know Over the past few months, analysts at Technology Evaluation Centers (TEC)  have been working on a new research space for talent management. I’m happy to announce that the Talent Management  research space for talent management systems is now online and available to the public. Talent Management: What’s In It? TEC’s new Talent Management research space is geared toward end users looking for solutions to manage their business Read More
Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

formal request letters  always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems? Read More
The Data Warehouse RFP
If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive

formal request letters  Data Warehouse RFP If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good. Read More
Oracle Announces Oracle Learn Cloud 13A
Oracle has announced the release of Oracle Learn Cloud 13A, which handles the delivery, tracking, management, and reporting of formal and informal training

formal request letters  management, and reporting of formal and informal training. Part of its learning and human capital management (HCM) software solutions offering, Oracle Learn Cloud allows organizations to manage learning globally. Oracle Learn Cloud includes: 100-percent configurable portal layout, online content management, sub-portal, classroom activity management, blended learning plans, social learning, reporting, and e-commerce. To the existing functionality, Oracle Learn Cloud 13A adds new features: Global Read More
Saba Learning Suite
Saba Enterprise 5.4 is a unified HCM solution that provides learning modules and uses Web 2.0. It enables global governance and is a scalable and integrated

formal request letters  learning organization to deliver formal and informal learning. With Saba Centra, Saba Learning Suite is a learning suite that addresses formal, informal, self-paced, live, and blended learning. The Saba Learning Suite consists of > Saba Certification Management > Saba Learning Commerce > Saba Content Management > Saba Publisher Professional Edition > Saba Centra > Saba Collaboration > Career & Competency Management Capabilities Read More
Justification of ERP Investments Part Four: Replacing or Re-implementing an ERP System
An investment analysis focusing on enterprise resource planning (ERP) benefits frequently applies to those firms initially justifying an ERP implementation. It

formal request letters  degree to which the formal ERP system is used to run the business. Four classifications -termed Class A through Class D--have often been used to characterize success. Figure 3.5 summarizes these classifications of ERP success. Class A User . The formal ERP system is effectively used to run the entire company. The manufacturing database defines the way products are really built, and efforts have been undertaken to simplify factory layouts and business processes. The ERP system defines realistic Read More
Bruce Silver Associates
Bruce Silver Associates focuses on content management technology and business process management. The company provides technology architecture planning, request

formal request letters  Silver Associates Bruce Silver Associates focuses on content management technology and business process management. The company provides technology architecture planning, request for proposal development, and vendor selection assistance. Read More

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