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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 format experience certificate


Process Manufacturers--Great Batch, Every Batch
If you run one hundred batches, some will be great, some will be terrible. But what causes some to be great and some to be terrible? Knowing the answer to that

format experience certificate  but not in a format that we can use. They may come from the supplier's Certificate of Analysis (COA), our own test labs or outside testing facilities. This data has been captured, but not for our purposes. Process parameters may be available from data historians, Manufacturing Execution Systems (MES) or other control systems. In both cases, the existing information has to be made available for our analyses. Once we have enough information (the last one hundred batches?) we can correlate our parameters

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Linux and Open Source IT Services (Excel Format) RFI/RFP Template

OS and Application Services, Support Services, Consulting, Implementatation, and Reselling, Migration and Version Maintenance Services, Customization Services, Development Services, Security Services, License Support and Applicability, Training and Community Participation, High-Level Market Characteristics 

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ECAD/MCAD Collaboration Solutions: Integrating Mechanical and Electrical Product Design


Electro-mechanical design continues to gain importance, as the majority of today’s products have both electrical and mechanical components and systems. Designing and stimulating these products collaboratively across both domains is essential to producing high quality products. Learn how implementing an electro-computer-aided design (ECAD) and mechanical computer-aided design (MCAD) strategy—now—can help you later.

format experience certificate  new ECAD-MCAD data exchange format introduced by ProSTEP. These ECAD-MCAD collaboration solutions support the engineering design process for products that combine both electrical and mechanical content. They help engineers design products in the context of both disciplines, allowing them to make more thorough and informed product design decisions. These ECAD-MCAD collaboration solutions also support active collaboration throughout the design process, allowing more design innovation and facilitating Read More

Choosing a Key Management Solution


The modern enterprise deploys a variety of server platforms, operating systems, and programming languages. A major barrier to deploying encryption has been the challenge of accessing encryption keys from these widely divergent environments. This paper helps define the key management needs of your enterprise, while defining the elements necessary to reduce the technical challenges and cost of deployment.

format experience certificate  the key, and the format of the encryption key and policy information that is delivered. While work is under way to define a common standard for key retrieval, there is currently no published or de facto standard for key retrieval. Each vendor of key management solutions defines the key retrieval mechanism used in their solution. Key management solutions vary greatly in the complexity of the key retrieval process. The more complex the key retrieval interface, the greater the challenge for the Enterprise Read More

The Talent Management Experience Series-New Roles and Expectations for Systems: Part 1 - The Manager Experience


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format experience certificate  Talent Management Experience Series-New Roles and Expectations for Systems: Part 1 - The Manager Experience Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support. Human resources (HR) practitioners can provide this support by arming them with best-practice advice, providing them with the tools of the trade, and including more strategic talent management-focused activities in managers’ job Read More

The New Web Experience: More than an Extension to WCM?


That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM) systems have to manage a lot more than just the content on your site. Now web experience management (WEM) has emerged to address the way people access and interact with your site. WEM also illuminates more of these interactions for your

format experience certificate  New Web Experience: More than an Extension to WCM? That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM) systems have to manage a lot more than just the content on your site. Now web experience management (WEM) has emerged to address the way people access and interact with your site. WEM also illuminates more of these interactions for your own business’s marketing edification. In this blog Read More

JunctionMCR: Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience




format experience certificate  Multi-channel Retail Solutions that Help Build and Enhance the Customer Experience Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

format experience certificate  satisfaction. Better management of information means we know what's happening with our customers in the Call Centre and we know the state of sales with the customers. We can do everything more efficiently. Onyx is a powerful tool that lets us record, manage and utilize the customer information that is our business. Technology Manager, ASB Bank. Progressive enterprises are leveraging their technology not only to enhance the customer experience, but also to maximise variety and keep work interesting for Read More

Lessons from the Leading Edge of Customer Experience Management


Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic priority. Customer experience efforts need enterprise-wide visibility and focus to last. Here are six lessons from leading-edge companies—learn what they’re doing right.

format experience certificate  from the Leading Edge of Customer Experience Management Companies can no longer afford to wait for the perfect data or technology or process to present itself before making customer experience management a strategic priority. Customer experience efforts need enterprise-wide visibility and focus to last. Here are six lessons from leading-edge companies—learn what they’re doing right. Read More

Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer


To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.

format experience certificate  the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer There's a new three-letter acronym making the rounds out there—and it's already getting on my nerves. The acronym? CEM. The term? Customer experience management . To be sure, the underlying idea is attractive. There is certainly value in a positive customer experience, and it's worth exploring the many ways in which one might design, optimize, and support this practice. Who's against giving Read More

Paul Greenberg's Experience on the EDGE: CRM News, Trends and Interviews brought to you exclusively by TEC and myCRMcareer.com


Paul Greenberg is one of the most influential authors, analysts and thought-leaders in the CRM industry, today.
Programs focus on news, trends, recommendations and interviews with CRM luminaries.

format experience certificate  Greenberg's Experience on the EDGE: CRM News, Trends and Interviews brought to you exclusively by TEC and myCRMcareer.com Paul Greenberg is one of the most influential authors, analysts and thought-leaders in the CRM industry, today. Programs focus on news, trends, recommendations and interviews with CRM luminaries. Read More

A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate


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format experience certificate  have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers. Read More

How to Deliver a Great Customer Experience and Lower Costs: Achieving Interaction Excellence Across Multiple Touch Points


Whether in a business-to-consumer (B2C) or business-to-business (B2B) context, customers demand multiple channels through which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience.

format experience certificate  which they can find information, purchase goods, view and pay their bills, request services, or get support based on their specific needs and preferences. Discover solutions that can help you deliver the channels customers demand, and provide a consistently positive customer experience. Read More

How to Achieve a Great--and Profitable--Customer Experience


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format experience certificate  to Achieve a Great--and Profitable--Customer Experience The rules of the game have changed. Companies used to compete on product quality; today it‘s all about the customer experience. How does your company stack up? Learn how to deliver superior customer service in How to Achieve a Great—and Profitable—Customer Experience . You'll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Read More

Cincinnati Zoo Improves Customer Experience, Operations with IBM Business Analytics


By using IBM Cognos business intelligence, Cincinnati Zoo and Botanical Garden has completely revolutionized its business operations, increased revenues, and improved customer service and loyalty. With IBM Cognos Mobile, its key decision makers can now receive and interact with insights on the business from anywhere in the zoo.

format experience certificate  IBM Cognos BI, IBM Cognos business intelligence, IBM Business Analytics, business analytics, enterprise analytics, BI for midsize business, IBM Cognos Mobile Read More

Automating the Exemption Certificate Lifecycle


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format experience certificate  exemption certificate management, exemption certificate, tax decision, ERP, billing Read More