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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

format for formal letters  RFI - Request For Information . A formal document sent by a customer to a vendor asking for specific information about their product or line of products. It's usually the first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a product and service package, with prices, for the customer to consider accepting and ultimately buying. RMA - Returned Materials Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » format for formal letters


A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

format for formal letters  By being able to format a welcome screen with current opportunities, to do lists, and unique time sensitive tasks, sales people begin to feel the system is working for them, not vice versa. Sales people will vary as to what they want beyond the basic dashboard screen offered by an SFA application. Providing them the ability to configure it to their specifications without IT reliance will help to maximise acceptance and productivity. Work Flow Customisation Most sales environments are interrupt-driven. Read More...
Managing the Overflow of E-mails
Only effective e-mail management, together with records management and policies for employees on how to manage their e-mails, will help organizations deal with

format for formal letters  e-mails in the right format. Legal liability for being able to retrieve all information is important too, which will be discussed later. Deleting e-mail is not as simple as people might think. Just because a user deletes an e-mail does not mean that the e-mail cannot be retrieved. E-mail may be deleted from the inbox, but remains in the system because it has been duplicated on a server or backup tape. Thus, a deleted e-mail may remain searchable and retrievable through forensic tools such as Encase if Read More...
Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business
For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files

format for formal letters  Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find Read More...
Oracle E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report
Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of enterprise resource planning (ERP) for services solutions in TEC's Evaluation

format for formal letters  shop floor data into formats that can be further used by the business intelligence (BI) application to create analytics, reports, and dashboards. The master data management (MDM) application can centrally control all business processes associated with different physical locations (such as remote corporate subdivisions or customer sites), including integration with mapping and other third-party applications. Oracle Business Intelligent Publisher is a tool that provides easy creation and modification of Read More...
Steps for Selecting Business Software Solutions: A How-To Guide for Growing Companies
This workbook is designed to help firms that are in the process of investigating their need for more advanced business management and accounting software

format for formal letters  has two types of information designed to make this process easier: interactive self-assessment tools and educational text based on IDC research covering the small and medium business (SMB) and enterprise applications markets. Read More...
ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report
ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO

format for formal letters  Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download Read More...
Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

format for formal letters  enterprise applications and other information technology (IT) solutions to better manage their increasingly complex businesses that have to cut across different enterprise business disciplines instead of focusing only on a particular one, in a stovepipe manner (e.g., procurement, marketing, finance, customer service, etc.). Thereby this improves their operating efficiencies and financial performance, and strengthens their relationships with customers and suppliers. Therefore, companies in the retail Read More...
Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment
Midsize businesses feel the most pressure to boost revenue and increase profits@and have smaller margins for error. Achieving your goals requires making smart

format for formal letters  BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment Midsize businesses feel the most pressure to boost revenue and increase profits—and have smaller margins for error. Achieving your goals requires making smart, timely decisions that are backed by solid data. With a business intelligence (BI) solution, you can make timely informed decisions and improve productivity, while maximizing value and return. Find out about the five success factors for Read More...
Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report
Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation

format for formal letters  to TEC’s request for information (RFI) . Certification ensures that The capabilities of Navigator One for SAP Business One have been demonstrated to a TEC analyst based on the responses Navigator provided in its completed TEC RFI; A TEC analyst has analytically and comparatively reviewed Navigator One for SAP Business One RFI data against known benchmarks.   Benefits of Evaluating a TEC Certified Product There are many benefits to evaluating a TEC Certified product. To potential clients of a software Read More...
ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

format for formal letters  management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors. Read More...
Identifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us
Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an

format for formal letters  intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. At least four very real challenges make such perfect information elusive. Commonly, executives meet these challenges with responses that are not carefully considered. The challenges and the corresponding reactionary refrains are as follows: Limited Read More...
K8 for ERP for Distribution Product Certification Report
K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal

format for formal letters  for ERP for Distribution Product Certification Report K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3
Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process

format for formal letters  product to fill the information technology (IT) asset management gap within the Tivoli product line . While Maximo has not really disappeared from the EAM market, it has somewhat lost its erstwhile leadership luster, and thereby allowed much higher profiles in the market for Infor, IFS, Mincom, Ventyx or Lawson, to name some. A friend/peer of mine, and a great SCM market connoisseur, who prefers to remain incognito, gave me his two cents worth below: “My guess is that IBM will either wrap consulting Read More...
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

format for formal letters  Montreal, Quebec. For more information and to register for the event, visit the Vendor Challenge Web site . At the Vendor Challenge, top enterprise software vendors will present their solutions to attendees. This event offers a one-of-a-kind opportunity for you and your team to see solutions from seven of the market leaders all in one place. During the two-day event, attendees will get a chance to see up to five scripted product demonstrations from this all-star line-up of market players. The Vendor Read More...

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