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Microsoft Business Network (MBN)--Coming of Age? Part One: Event Summary
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a

format of a summary  it into normal EDI format and deliver it to the user's mailbox. The reverse would work as well, with Inovis being able to translate an EDI transaction into XML. In both cases, Inovis will use an Internet-based, EDI flavor, AS2 as the preferred medium, although the company can handle EDI of all kinds, depending on the end user's needs and technology commitments. The ability to send EDI-based documents via VANs, according to both Inovis and MBN, will allow MBN's customers to expand their trading Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » format of a summary


Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part One: Executive Summary
Enterprise performance management (EPM) is an emerging portfolio of applications and methodologies with business intelligence (BI) architectures and

format of a summary  three building blocks: Row format , which lets users specify the data source and what they want to do with each row of a report. By using a link to the GL, users can select individual accounts, a range of accounts or a list of non-continuous accounts to be included in a report. Once created, a row format can be saved and used again as required. Column layout , which lets users specify the data source and select the type of column they want from a list. Combined with row format, Column Layout lets users Read More
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

format of a summary  and contrasting this definition format versus literally hundreds of others that have been offered over the years. However, the purpose here is to provide a definition that will help to position statistically-based research that clearly defines the success and the best practices that are highly correlated with achieving success. The most recent study of this nature was conducted by IBM Business Consulting Services. A summary of this study was published in Customer Relationship Management magazine (July Read More
A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

format of a summary  By being able to format a welcome screen with current opportunities, to do lists, and unique time sensitive tasks, sales people begin to feel the system is working for them, not vice versa. Sales people will vary as to what they want beyond the basic dashboard screen offered by an SFA application. Providing them the ability to configure it to their specifications without IT reliance will help to maximise acceptance and productivity. Work Flow Customisation Most sales environments are interrupt-driven. Read More
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

format of a summary  in a structured electronic format that can be easily used to compare results are a few of the problems. Even selection teams that have the foresight to avoid these problems are usually left with simple MS Excel or MS Access based tools to compare the results. These tools often lack the ability to do sophisticated analysis such as identifying and quantifying gaps between vendor offerings and the company's requirements. During the demonstration phase vendors are left to give their own canned demonstrations Read More
Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations
Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market

format of a summary  Service Management and Customer Information Management, without any Sales Force Automation capability), supply chain planning & execution (SCP&E) and product lifecycle management (PLM) functional enhancements to round out a complete collaborative extended-ERP suite, readily available by many of its peers (see Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion and Epicor Claims The Forefront Of CRM.NET-ification and SalesLogix and ACT! Officially Branded As Best Software ) let alone the likes of SAP Read More
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

format of a summary  satisfaction. Better management of information means we know what's happening with our customers in the Call Centre and we know the state of sales with the customers. We can do everything more efficiently. Onyx is a powerful tool that lets us record, manage and utilize the customer information that is our business. Technology Manager, ASB Bank. Progressive enterprises are leveraging their technology not only to enhance the customer experience, but also to maximise variety and keep work interesting for Read More
Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy
Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and

format of a summary   Read More
Achieve a Complete Business Picture with a BI Dashboard
With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve

format of a summary  that provides the right information to the right user at the right time. Download this report to learn more. Read More
A Buyer's Guide to Choosing a Mobile Marketing Platform
Engagement is the key to mobile user retention. But many marketers don’t have the right marketing platform to give them the insights to optimize in-app

format of a summary  marketing analytics, marketing analytics platform, Char Software, customer insight, targeted marketing, customer analytics, predictive analytics, mobile marketing app Read More
In Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business
Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required

format of a summary  Defense of Data Centers: The Positive Role IT Can Play in the Greening of Business Corporate concern for the environment is no longer just an issue of compliancy. Businesses are becoming increasingly concerned about how much energy is required by their IT operations, especially by their data centers. Greening IT starts in the data center: find out how data center consolidation—and other solutions—can help you reduce energy consumption, and even increase productivity and efficiency. Read More
Move from a
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization

format of a summary  from a Cost Center to a Game Changer While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how. Read More
Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact
Scala is a serious challenger in the SME market, especially in emerging markets like Central and Eastern Europe, Middle East and China (possibly the local

format of a summary  business document in XML format and then passes it to DES for onward delivery. Scala has already released support for the 50 most common business documents (including orders, delivery documents, invoices etc) and is regularly releasing more. Any business document from any Connectivity Solution can be connected and the same will apply when connecting Scala to many other ERP systems. Vertical Specialization Scala's endeavor at some vertical specialization, operating with a wide range of specialist channel Read More
Case Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks
In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But

format of a summary  Study: How a Midsized Company Saved over $870,000 on a $3 Million Microsoft Enterprise Agreement, in Less Than Three Weeks In 2004, Microsoft offered a midwestern-US-based financial services corporation a range of options to renew and replace its existing enterprise agreement. But without the right negotiating skills, how could it be certain Microsoft’s offer was the most cost-saving approach? The company engaged an independent consulting firm, and in less than three weeks recognized savings of 28 Read More
Wipro Point of View: Changing Nature of the Wealth Management Industry
The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI

format of a summary  Point of View: Changing Nature of the Wealth Management Industry The slump in the wealth management industry has its roots in the financial crisis in America and Europe. This has led to high-net-worth individuals (HNI) getting increasingly attracted to low risk, low management investments. Dr. Ashok Hegde, Global Head of Financial Services, Business Analyst Practice, Wipro, shares his expertise on the current challenges faced by and opportunities available to wealth managers. Read more. Read More

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