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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 formate of experience


Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective


For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI.

formate of experience  BI TCO,business intelligence TCO,IT spend,strategic information management Read More

The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions


Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive during change.

formate of experience  technology interoperability,CODA link architecture,business change management,systems integration,UNIT4 CODA,CODA financials,Coda enterprise business system,UNIT4 Read More

Duty of Care Online


Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

formate of experience   Read More

The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

formate of experience  users access to the information they needed for reporting and analysis. The data warehousing group was directly aligned with the development of the ERP system. As each module was built, the DS group identified the reporting needs of the associated departments. The DS group developed the data warehousing, reporting, and BI structure as an application layer on top of the ERP system to identify the required data needed from the system. By identifying the reporting and analysis needs in parallel with the ERP Read More

Benefits of a Virtualized Data Center


The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out.

formate of experience   Read More

It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

formate of experience  useful ways to get information about a website. None is as good as hiring a usability professional to watch a large number of customers use the site. If you want to know how your site compares with your competition on some particular measure, like the ease of finding information or the convenience of placing an order, you'd also have to watch customers using those other sites. WebCriteria has an alternative. They have built a model describing how users behave on websites. The model is based on usability Read More

Solomon Software: Breaking Away from Perception as “Best-of-Breed-Accounting” Vendor


Due to its late expansion into the ERP world, the company has been trailed by its reputation of a best-of-breed accounting software vendor. While Solomon has accelerated its schedule of new functionality, it will be hard pressed with tight “time-to-market” constraints.

formate of experience  solomon,solomon software,solomon iv,Best-of-Breed-Accounting,best of breed vendors,mid-market business applications,financial management for smb,business management system for small to medium enterprises,business management system for sme,Microsoft SQL Server,Windows NT/2000 platforms,Solomon Technology Centers,SME markets,accounting software provider,accounting software Read More

VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

formate of experience  with immediate access to pertinent information and tools within one browser session. S2K Smart Center instantly notifies users of To Do’s, Alerts, and Company News from a dynamic home screen. From this comprehensive screen, users can collaborate about tasks with one another while reacting to pressing business issues. VAI Smart Center includes IBM Smart Cloud for Social Business , instant messaging, and single sign-on, which allows users to chat with colleagues and business associates in real time, Read More

Future of MOOCs—Repurposing for Enterprise Learning?


A variety of massive open online courses, commonly referred to as MOOCs, are available to individuals worldwide. While the long-standing impact of MOOCs on enterprise learning may be obvious, TEC’s research analyst Raluca Druta predicts that enterprise learning itself will have a huge impact on the design and development of MOOCs in the future. But here’s a word of caution for the repurposing of MOOCs.

formate of experience  MOOCs, massive open online courses, enterprise learning, design of MOOCs, MOOCs and enterprise learning, MOOCs and learning Read More

State of the Art in TCO: Managing the Total Cost of Ownership


Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions.

formate of experience   Read More

Collaboration 2.0: Taking Collaboration to the Next Level: From the E-mail and Document-centric World of 'Enterprise 1.0' to the People-Centric World of Enterprise 2.0


Most business collaboration continues to be conducted via e-mail and shared folders, but forward-looking organizations are increasingly considering socially oriented and real-time collaboration solutions to instantly and seamlessly increase productivity between employees, suppliers, customers, and stakeholders. This white paper discusses new products, services, and technologies entering the enterprise collaboration space.

formate of experience  enterprise 2.0 software,enterprise 2.0 collaboration software,collaboration 2.0,enterprise 2.0 solutions,enterprise 2.0 tools,enterprise 2.0 collaboration,enterprise 2.0 mashups,enterprise 2.0 consulting,open source enterprise 2.0,web enterprise 2.0,enterprise 2.0,enterprise 2.0 santa clara,enterprise 2.0 applications,enterprise 2.0 san francisco,enterprise 2.0 2010 Read More

Eco-mode: Benefits and Risks of Energy-saving Modes of UPS Operation


Many newer uninterruptible power supplies (UPS) systems have an energy-saving operating mode known as “eco-mode” or by some other descriptor. Nevertheless, surveys show that few data centers actually use this mode, because of the known or anticipated side effects. Unfortunately, the marketing materials for these operating modes do not adequately explain the cost/benefit tradeoffs. This paper shows that eco-mode provides a reduction of approximately 2% in data center energy consumption and explains the various limitations and concerns that arise from eco-mode use. Situations where these operating modes are recommended and contraindicated are also described.

formate of experience  DCIM, data center, data center infrastructure management, DCIM management, DCIM software, DCIM software tools, IT, IT infrastructure, APC by Schneider Electric, data center cooling system, data center PUE, PUE, UPS system, uninterruptible power supplies Read More

Business Answers at Your Fingertips: The Real-time Value of BI


This Aberdeen Research brief homes in on the critical time element of a best-in-class business intelligence (BI) strategy. The research shows that top performer are leveraging real-time of near real-time analytics to proactively manage their business and drive substantial performance improvements. Download this report for full details.

formate of experience  real-time bi,a data warehouse,about business intelligence,about data warehouse,about data warehousing,analytics and business intelligence,analytics business intelligence,analytics in business,analytics vs business intelligence,application of business intelligence,application of data warehouse,application of data warehousing,applications of business intelligence,applications of data warehouse,applications of data warehousing Read More

Threshold of a New TEC Advisor


I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog, "How do you

formate of experience  these responses to the information provided by the vendors about how their products addressed particular markets and needs. Based on our matching technique, the system was able to screen the software products most suitable to a user's needs, for further evaluation. There's always room for improvement. We paid attention to comments from our user audience, as well as software vendors, and consultants. We repeatedly heard that questions should be based on a person's prior responses. This sounds like an Read More