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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 formate of experience


Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating

formate of experience  adobe,island data,Automated E-mail,automated response technology,online customer service market,IslandData's ExpressResponse,end user e-mail,web support requests,desktop utilities,Adobe Illustrator,Cisco eMail Manager,Analysis of Adobe’s,Automated Email Marketing,e-mail consumer management system,knowledge management

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective


For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever-increasing demands from the user community, massive new sources for data, new capabilities, shadow it landscapes, and the cost of keeping people abreast of all the changes. This paper focuses on developing a framework for monitoring and managing the TCO of BI.

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The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions


Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive during change.

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Duty of Care Online


Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

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The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

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Benefits of a Virtualized Data Center


The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production systems. On the other end of the spectrum, virtual utility hosts and cloud computing vendors are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out.

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It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

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Solomon Software: Breaking Away from Perception as “Best-of-Breed-Accounting” Vendor


Due to its late expansion into the ERP world, the company has been trailed by its reputation of a best-of-breed accounting software vendor. While Solomon has accelerated its schedule of new functionality, it will be hard pressed with tight “time-to-market” constraints.

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VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

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Future of MOOCs—Repurposing for Enterprise Learning?


A variety of massive open online courses, commonly referred to as MOOCs, are available to individuals worldwide. While the long-standing impact of MOOCs on enterprise learning may be obvious, TEC’s research analyst Raluca Druta predicts that enterprise learning itself will have a huge impact on the design and development of MOOCs in the future. But here’s a word of caution for the repurposing of MOOCs.

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State of the Art in TCO: Managing the Total Cost of Ownership


Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions.

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