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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

forms for free lunch  like web conferencing, web forms handling, automated email handling, and unified message handling and intelligent message routing; web assistance tools such as Live Chat facilities, and Voice over IP (VoIP), and collaborative web browsing; and guided selling, and the soon-to-be omnipresent Call Me button. Problem is, the more ways that you give people to interact with you, and the easier you make it, the more often those people will interact with you, and that may not save you Service overhead costs. You Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » forms for free lunch


The Role of Human Resources in Managing Absence
Almost four in ten employers say the recession has increased their organization’s focus on reducing absence levels and costs. For these companies, human

forms for free lunch  short term illness. Other forms are musculoskeletal conditions such as RSI and back pain common among manual workforces. Stress is the number one cause of Long term absence within non manual workers according to the CIPD survey. More than a quarter of employers have reported a rise in stress-related absence due mainly to long working hours and financial concerns. Approaches to absence management In order for employers to manage and monitor employee absence there is a need for a clear absence management sy Read More
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

forms for free lunch  in the following four distinct forms: Access to a pre-built infrastructure that includes a security model, workflow, reporting, and multi-tenancy. The ability to gain immediate access to  Salesforce.com’s customer and partner ecosystem. The ability to have the Coda 2go product run from Salesforce.com's datacenters, reducing the need for infrastructure and gaining access to massive painless scaling. The inheritance of Salesforce.com's credibility in maintaining a world-class service since Coda 2go runs Read More
TEC Vendor Challenge (ERP for Distribution) - Not Just for Distributors
Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP

forms for free lunch  Vendor Challenge (ERP for Distribution) - Not Just for Distributors Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP for Distribution” in Montreal, Canada on September 18–19, 2013. To see more about the event logistics and get up-to-date information on the Vendor Challenge, visit the event site here . For such an event, it’s always difficult to capture the breadth of the event offerings Read More
IFS Uses Azure for Global Cloud, Oracle for IFS-in-a-Box
News from the recent Oracle Open World 2014 mega conference is that IFS is selling the IFS Applications suite in two new ways: in a box and in the cloud. IFS

forms for free lunch  Uses Azure for Global Cloud, Oracle for IFS-in-a-Box News from the recent Oracle Open World 2014 mega conference is that IFS is selling the IFS Applications suite in two new ways: in a box and in the cloud .   For those wanting on-premise enterprise resource planning (ERP) software, IFS-in-a-Box is preinstalled and set up with templates that customers just need to configure for their deployment. IFS is a platinum-level member of Oracle PartnerNetwork (OPN). Preinstalled IFS Applications on Oracle Read More
VAI Recognized with TEC Certification for Its ERP Solution: S2K for Distribution
Ronkonkoma, NY – May 26, 2011 – VAI (Vormittag Associates, Inc.), an award-winning ERP solution provider, announced that it has been certified by Technology

forms for free lunch  Recognized with TEC Certification for Its ERP Solution: S2K for Distribution VAI Recognized with TEC Certification for Its ERP Solution: S2K for Distribution S2K Enterprise Software acknowledged as the robust, reliable, and affordable ERP system of choice Ronkonkoma, NY – May 26, 2011 – VAI (Vormittag Associates, Inc.), an award-winning ERP solution provider, announced that it has been certified by Technology Evaluation Centers (TEC) for its S2K for Distribution Software Solution. TEC specializes Read More
ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

forms for free lunch  for Small and Midsized Companies: Time for a Decision Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors. Read More
Ability 585 for ERP for Manufacturing (SMB) Certification Report
Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The

forms for free lunch  585 for ERP for Manufacturing (SMB) Certification Report Ability 585 is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

forms for free lunch  for Old Releases-Good for the User but Is It Good for the Vendor? Introduction A slew of recent announcements and vendor analyst briefings might be showing an interesting trend. Namely, enterprise software vendors are becoming more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors' more or less subtle ultimatums and deadlines by which they Read More
Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

forms for free lunch  Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services Event Summary An article in the New York Times states that Cap Gemini, an international provider of IT services, has recently been removed from a total of almost $150 million dollars worth of projects. The United States Chamber of Commerce, The United Way and the French Government have all expressed extreme dissatisfaction with Cap Gemini's performance; in at least one of these Read More
GLOVIA G2 for ERP for Discrete Manufacturing Certification Report (2014)
GLOVIA G2 by Glovia International is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the

forms for free lunch  G2 for ERP for Discrete Manufacturing Certification Report (2014) GLOVIA G2 by Glovia International is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the Enterprise Resource Planning Evaluation Center. Built on a lean philosophy of business, it's a convincingly strong and viable ERP solution that provides significant value to its customers. Download the report for product analysis and in-depth analyst commentary. Read More
IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 1
While my two separate blog post series about workflow automation and Business Process Management (BPM) and about the long tails of supply chains were coming to

forms for free lunch  across a variety of platforms, including IBM's WebSphere application development and management platform. With more than 6,550 client engagements worldwide, IBM is a worldwide leader in the SOA   and BPM markets. This leadership is further illustrated by a community of greater than 120,000 architects and developers, more than 150 universities incorporating IBM's SOA and BPM curricula, and more than 6,000 IBM Business Partners building SOA skills, solutions, and practices. While IBM has a basic rules Read More
Retail Market Dynamics for Software Vendors Part One: Software Requirements for Retail
Although the retail and wholesale customers have typically invested a low proportion of their total revenues in information technology, retail industry leaders

forms for free lunch  Market Dynamics for Software Vendors Part One: Software Requirements for Retail Introduction There are some interesting dynamics within the retail market segment. On one hand, the market is has been penetrated less by enterprise applications than most other economic sectors, in part because retailers have largely been remiss in leaving mainframes and other legacy technologies behind. Also, the sector has shown some resilience even during the recent and potentially ongoing economic malaise, in part Read More
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

forms for free lunch  for Distribution: See for Yourself How the Competition Stacks Up Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more Read More

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