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Documents related to » formula of simple past


Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

FORMULA OF SIMPLE PAST: Good Customer Service Is Simple Good Customer Service Is Simple Olin Thompson - November 25, 2010 Read Comments Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on
11/26/2010 8:44:00 AM

Appreciative Inquiry: It’s Not Easy, But It Is Simple
We all know attorneys who do outstanding trial work but can’t keep associates. Some attorneys weave a tight and eloquent argument but can’t settle a case. There are also attorneys who are only interested in winning no matter what the cost to those involved. Many of them would greatly benefit from understanding and using a process called appreciative inquiry. Find out why.

FORMULA OF SIMPLE PAST: Appreciative Inquiry: It’s Not Easy, But It Is Simple Appreciative Inquiry: It’s Not Easy, But It Is Simple Source: iOctane Pty Ltd Document Type: White Paper Description: We all know attorneys who do outstanding trial work but can’t keep associates. Some attorneys weave a tight and eloquent argument but can’t settle a case. There are also attorneys who are only interested in winning no matter what the cost to those involved. Many of them would greatly benefit from understanding and using a
9/7/2010 11:25:00 PM

10 Simple Tips to Get the Best Deal on ERP
Find out in 10 Strategies for Choosing the Right ERP.

FORMULA OF SIMPLE PAST: 10 Simple Tips to Get the Best Deal on ERP 10 Simple Tips to Get the Best Deal on ERP If you’re thinking of a new or replacement ERP system for your small or midsized business—now is a great time to take the plunge. Competition between ERP vendors is fierce—even big names like Oracle, Microsoft, and SAP are fighting to get your business. So, how do you take advantage of this to get the best deal in terms of price, options, installation, and service? Find out in 10 Strategies for Choosing the Right
7/7/2010 12:54:00 PM

Star Search —Talent Management Made Simple
One of the biggest challenges businesses face today in the area of human resources is the recruitment and retention of skilled talent. Combining a talent management strategy with an integrated talent management system can help ensure you have the right people in place to meet your organization’s needs.

FORMULA OF SIMPLE PAST: Star Search —Talent Management Made Simple Star Search —Talent Management Made Simple Sherry Fox - February 27, 2009 Read Comments So, what is talent management, anyway? When I think of talent, I think of musical and artistic talent: stage performers, actors, and singers. I think of Star Search , Canadian Idol, and America’s Got Talent . When I think of talent management, I think of talent agencies and talent scouts. But talent management reaches far beyond Hollywood’s casting couch and the
2/27/2009

Portal Plays Soothe Pain of Divorce
Yahoo tossed Inktomi’s shoes but left the door open for a 'just friends' arrangement behind closed corporate doors. Meanwhile, Inktomi delivers behind the biggest closed door of them all, and doesn’t want a tip.

FORMULA OF SIMPLE PAST: Portal Plays Soothe Pain of Divorce Portal Plays Soothe Pain of Divorce D. Geller - July 18, 2000 Read Comments D. Geller - July 18, 2000 Event Summary The big news was Yahoo s sudden divorce of Inktomi for younger rival Google. Inktomi has been the search engine powering Yahoo s off-directory searches since the beginning of Internet time. Both Inktomi s pride and its stock price were wounded, but the company says that the implications for its long-term financial picture are mild. One reason for Inktomi s
7/18/2000

The Power of Presence
Presence is a key technology powering the real-time Internet. Forward-thinking businesses, service providers, and government agencies are already reaping the benefits of presence-enabled information exchange. This paper explores the nature of presence data, its value to the organization, and methods for leveraging presence to create strategic value and competitive advantage.

FORMULA OF SIMPLE PAST: The Power of Presence The Power of Presence Source: Jabber, Inc. Document Type: White Paper Description: Presence is a key technology powering the real-time Internet. Forward-thinking businesses, service providers, and government agencies are already reaping the benefits of presence-enabled information exchange. This paper explores the nature of presence data, its value to the organization, and methods for leveraging presence to create strategic value and competitive advantage. The Power of Presence
7/31/2008 1:07:00 PM

Cart32 in Need of Duct Tape
With a gaping security hole, anyone using Cart32 can buy all kinds of stuff for free, or whatever price they feel like paying.

FORMULA OF SIMPLE PAST: Cart32 in Need of Duct Tape Cart32 in Need of Duct Tape L. Taylor - August 28, 2000 Read Comments L. Taylor - August 28, 2000 Event Summary With well over 300 websites using Cart32, it s rather shocking that the big security hole that was reported by Bunny69 back in May still exists in Cart32. Bunny69 reported this hole on May 22 to the SecurityFocus Bugtraq security bugs list, and as of today, we have found Cart32 sites still using this blatantly insecure product. To change the price of a product being
8/28/2000

A Definition of Data Warehousing
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

FORMULA OF SIMPLE PAST: driven by complex statistical formulas. The easiest way to distinguish data mining from the various forms of OLAP is that OLAP can only answer questions you know to ask, data mining answers questions you didn t necessarily know to ask. Data Visualization Tools: Tools that show graphical representations of data, including complex three-dimensional data pictures. The theory is that the user can see trends more effectively in this manner than when looking at complex statistical graphs. Some vendors are
8/18/2002

Best of breed versus Suite Anti-spyware
Best of breed versus Suite Anti-spyware. Acquire Free Guides and IT Reports Associated with Anti-spyware and Best of Breed. The anti-spyware industry is going in two separate directions. First, there are suite products that come with other security applications, along with anti-spyware. Second, there are best-of-breed products that are purely focused on detecting and eradicating spyware. Depending on the type of organization, choosing a suite-based anti-spyware over best-of-breed software can leave a company vulnerable.

FORMULA OF SIMPLE PAST: Best of breed versus Suite Anti-spyware Best of breed versus Suite Anti-spyware Source: Webroot Software Document Type: White Paper Description: The anti-spyware industry is going in two separate directions. First, there are suite products that come with other security applications, along with anti-spyware. Second, there are best-of-breed products that are purely focused on detecting and eradicating spyware. Depending on the type of organization, choosing a suite-based anti-spyware over best-of-breed
6/26/2006 3:25:00 PM

The Changing Face of the Holiday Season
It seems that Santa will need to relocate to China! When traveling abroad (with the exception of low wage countries) it is becoming increasingly difficult to find items actually locally made in the region you are visiting. What are the implications of this for brands, companies, and consumers?

FORMULA OF SIMPLE PAST: The Changing Face of the Holiday Season The Changing Face of the Holiday Season Carla Reed - December 23, 2004 Read Comments Introduction I hate to be a Grinch, but ... aren t the holidays getting more advance notice each year? This is a global phenomenon—on a recent trip to Germany I found the stores bedecked with holiday fare, and this was only October!!! Even the duty free stores at the airport are getting in on the act with Holiday packaging and promotions. Yes, I admit it—I fell into the trap!
12/23/2004

Anatomy of a Technology Selection
Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of Dell Computer Corporation and Dell’s Platinum Counsel of customers.

FORMULA OF SIMPLE PAST: Anatomy of a Technology Selection Anatomy of a Technology Selection J. Dowling - May 31, 2002 Read Comments Business Management Issue At Dell Computer, the cycle-time from arrival of raw materials to receipt of cash payment after delivery of finished goods is measured in weeks and inventory turns are measured in days. Transaction data must be accessible with Zero-Latency at all management and measurement points. At one of its Platinum Council meetings where Dell executives meet with key customer account
5/31/2002


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