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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 formula passive voice


Voice over IP Reliability
We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Quality of Service for Next-generation Voice Over IP Networks


In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public switched telephone network (PSTN), in terms of reliability. Furthermore, these networks must be capable of carrying voice services even under heavy load, while maintaining the integrity of the voice calls, under even the most extreme circumstances.

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AVST


Applied Voice & Speech Technologies

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Business VoIP Buyer’s Guide


Voice over internet protocol (VoIP) is a business phone system that allows you to make phone calls using a broadband Internet connection. Once you install VoIP, your employees can call anywhere, whether the receiver has VoIP or not. VoIP can be a cheaper alternative to a traditional phone system, as well as offering additional features. Discover the features of VoIP, and learn how to go about purchasing a VoIP system.

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Hosted PBX System Comparison


This comparison guide looks at 11 hosted voice over internet protocol (VoIP) private branch exchange (PBX) vendors and solutions developed specifically for small to midsize companies. You’ll learn about basic functions and features, pricing per user, features by vendor, phone and technical support options for AccessLine, Aptela, Bandwidth, Covad Global Phone, 8x8, Speakeasy, Smoothstone, Vocalocity, plus many more.

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Active Voice Adds Unified Messaging to Cisco’s CallManager


The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

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Five Signs You Need a VoIP Phone System


Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you’ll need to discover those reasons yourself.

"Five Signs You Need a VoIP Phone system" draws from carefully compiled research about how small to medium-sized businesses (SMBs) think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone system.

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Settling the VoIP Debate: Hosted VoIP vs. VoIP PBX


Voice over Internet Protocol (VoIP) phone systems are growing in popularity among businesses of all sizes. Both Hosted VoIP and VoIP PBX (Private Branch Exchange) systems are available, with differing advantages and disadvantages related to bandwidth, cost, customization, and life expectancy. This white paper compares the advantages and disadvantages of hosted VoIP versus VoIP PBX systems and gives advice for businesses in the process of making a VoIP purchasing decision.

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Hosted VoIP vs VoIP PBX: Which Is Better for Your Business?


Your company has decided to upgrade its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best? Identifying the right VoIP technology will ensure that all your growing needs are meet at the optimal price. This guide illustrates the differences between two VoIP technologies and can help you identify the best phone system technology for your business needs.

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