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The Forrester Wave: Business Performance Solutions, Q4 2009
Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In

forrester bpm  Forrester Wave: Business Performance Solutions, Q4 2009 Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned. Read More

Business Process Management (BPM)
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » forrester bpm


NetSuite Had a Sweet IPO. Now What?
The end of 2007, at least in the space that I cover, has certainly been

forrester bpm  that, Ray Wang of Forrester Research reported on NetSuite's S-1 filing with the US Securities and Exchange Commission (SEC), at his Software Insider Point of View blog . While NetSuite is yet to achieve profitable operations, still, as an innovative software company, the current $1.5 market valuation is expected to provide it with improved market quality, liquidity and brand visibility associated with listing on NYSE Euronext markets. The company's IPO is to position it for the next phase of its growth, Read More
Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process

forrester bpm  support processes across functions. Forrester Research Inc. Packaged Apps Lag Business Requirements. December 2, 2004 These shortcomings limit growth Revenue growth can be stymied by inadequate approaches to establishing and managing customer processes. Service is increasingly the differentiator among similar product offerings. Delivering superior service requires continuous improvement. Static processes do not allow an organization to adapt, which creates opportunities for the competition. Plus, sales Read More
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

forrester bpm  and a citation from Forrester Research for the dynamic case management.  TEC: What issues or challenges are still keeping you up at night? ML: The core issue is that customers make purchasing decisions based on risk (personal and company) as well as publicity and name recognition. Sword Ciboodle knows that Ciboodle is the best, most robust platform available, but the company simply does not spend the same amount of money on sales and marketing as any of its competitors. TEC: What is your message to Read More
Ultimus
Ultimus is a global business process management (BPM) software company that delivers the shortest time to value for business process automation and

forrester bpm  research firms Gartner and Forrester as one of the leading vendors in the BPM market. Ultimus has business operations and sales offices throughout North America, Europe, Asia, South America, and the Middle East. Through these offices and a network of more than 100 partners in 61 countries, more than 1,300 customers, including Carnival Cruise Lines, Citizens Bank, McKessonHBOC, Microsoft, Newell Rubbermaid, Black and Decker, Rexam do Brasil, and Cable & Wireless Panama have deployed the Ultimus BPM Suite Read More
An Introduction to BPM
Business process management (BPM)—the discipline of modeling, automating, managing, and optimizing business processes—is one of the hottest market segments in

forrester bpm  Introduction to BPM Business process management (BPM)—the discipline of modeling, automating, managing, and optimizing business processes—is one of the hottest market segments in the software industry today. Its rapid growth is driven by the increasing recognition that success is driven by the efficiency of your organization’s business processes. But what exactly is a business process—and how can BPM improve it? Read More
Ultimus BPM Suite Now TEC Certified


forrester bpm  BPM Suite Now TEC Certified We are pleased to announce that the Ultimus Business Process Management Suite has joined the ranks of TEC Certified systems providing business process management (BPM) functionality. See TEC’s vendor showcase for a profile of Ultimus . I’ll be providing a full report here on the TEC site in the coming weeks (including strengths, weaknesses, and benchmarking analysis of each module), but for now, I’ll just give you the 30-second overview of this BPM suite's Read More
Appian: Pushing the BPM Envelope—Part Two
To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC's P.J. Jakovljevic recently spoke to the

forrester bpm  Pushing the BPM Envelope—Part Two One-on-one with Appian Marketer Malcolm Ross   To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, we recently spoke to Malcolm Ross, VP of product marketing at Appian. Ross has been directly involved in the implementation and development of enterprise BPM solutions and platforms for over 13 years. Prior to his involvement with BPM technologies, Malcolm worked for leading B2B and B2C e-commerce Read More
K2 Takes BPM Mobile
K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with

forrester bpm  Takes BPM Mobile K2 has released an updated K2 Mobile app for iPhone and iPad users. The app, available for current K2 blackpearl and K2 Appit customers, provides users with access to K2 tasks on their iPhone or iPad.   Customers can use the K2 Mobile app to review and respond to any K2 task, across any process, so they can access data directly from their iPhone or iPad and redirect or share tasks with other users. The new release is native to iOS 7, but K2 already has Android and Blackberry Read More
Implementing Business Process Management (BPM) to Drive Profitable Sales
Find out how this company succeeded in Implementing BPM to Drive Profitable Sales.

forrester bpm  Business Process Management (BPM) to Drive Profitable Sales A company with a large customer base wanted to drive more profitable sales, improve customer relationships, and run a more efficient sales operation. Sound familiar? Find out how this company succeeded in Implementing BPM to Drive Profitable Sales . You’ll learn how a holistic, process-driven approach resulted in: renewal of the sales funnel process optimization of resources more efficient usage of time standardization of the sales Read More
Ooh La La! From France, W4 Business First for BPM Joins the TEC Certified Elite
We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project

forrester bpm  La La! From France, W4 Business First for BPM Joins the TEC Certified Elite We are pleased to announce that Business First from W4 is now available for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center , joining the ranks of TEC Certified systems providing BPM functionality. You can see TEC’s vendor showcase for a profile of W4 Business First . I’ll be glad to provide a complete report on the TEC site in the coming weeks Read More
Bizagi BPM Suite 9.1.6 Business Process Management Certification Report
Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation

forrester bpm  BPM Suite 9.1.6 Business Process Management Certification Report Bizagi BPM Suite 9.1.6 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst Read More
Learning from the BPM Leaders
Find out in the white paper learning from bpm leaders.

forrester bpm  from the BPM Leaders Why are so many businesses implementing business process management (BPM) solutions? Most likely because BPM helps companies succeed in a broad range of business processes , including IT management; knowledge management; customer service management; and product and service development and management. It's an impressive list, but what are the prerequisites to BPM success? And which best practices can you pick up from BPM leaders? Find out in the white paper Learning from BPM Read More
The Many Angles to Dive into the BPM Water
These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged.

forrester bpm  Many Angles to Dive into the BPM Water These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged. However, organizations may have their own reasons for adopting BPM—different business features and requirements will lead to different matching points between adopting organizations and BPM solutions. In the mean time, BPM vendors are using various selling points to differentiate their product offerings Read More

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