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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 forrester com


Forrester Research, Inc.
International research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events

forrester com  research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events, and online communities.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » forrester com

The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

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Forrester TechRadar Report: Data Security


Data security is not just an IT issue these days but a business imperative, as data volumes explode and it is becoming a Herculean task to protect sensitive data from cybercriminals and prevent privacy infringements. As data volumes continue to rise, the burden of protecting sensitive data and preventing security breaches can be crushing. It is necessary to take a holistic, comprehensive, and long-lasting approach to data security that encompasses people, processes, and technology.

This Forrester TechRadar Data Security report provides a framework for developing a long-term approach to keeping your organization’s information secure. Data breaches and insider threats are becoming more common, and your organization needs to achieve compliance and secure privacy without affecting the bottom line. Most companies are also interested in adopting cloud, mobile, and other technologies, which can complicate data security matters even more.

This comprehensive and in-depth report evaluates 20 of the key traditional and emerging data security technologies. To make the report, Forrester interviewed over 40 experts, customers, and users, and drew from a wealth of analyst experience, insight, and research.

Use this report to get informed about what you need to consider to restrict and strictly enforce access control to data, monitor, and identify abnormal patterns of network or user behavior, block exfiltration of sensitive data, and render successful theft of data harmless.

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The Forrester Wave: Business Performance Solutions, Q4 2009


Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned.

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The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013


Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the right one, and more.

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Alcie Enterprise Edition


ALCIE's multi-company, multicurrency enterprise resource planning (ERP) suite was developed with, and uses, Oracle technology. ALCIE is an integrated suite of Internet-capable enterprise applications. ALCIE includes in-depth financial, project or job accounting, budgeting, purchasing, inventory and materials control, sales order and distribution, billing, fixed assets, and payroll.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Construction


The construction industry encompasses a wide variety of products and services: project engineering, manufacturing, and specialized services for the construction of houses, hospitals, highways, buildings, shopping centers, and more. Typical construction industry businesses include residential building companies, commercial and administrative (non-residential) building companies, public constructors (roads, bridges, power, water and other projects), civil engineering companies, building rehabilitation and maintenance companies, and building equipment contractors.

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Oil and Gas


Oil and gas companies—whether upstream, downstream, or mid-stream—face a wide range of industry-specific challenges, including new and evolving government regulations for air and water quality, and the need to better forecast prices in a highly volatile market (with fluctuating demand as well as fluctuating prices). There is also a shift in industry focus, from oil field exploration to exploitation, which raises issues related to “brown” (or mature) fields and sustainability.

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Food and Beverage Products


The food and beverage products industry is a highly competitive business sector. Players in this industry face increasing regulatory compliance requirements, changing consumer preferences, and a changing industry landscape. In order to achieve precise operations in sales and marketing, product development, supply chain management (SCM), and cost control, food and beverage product manufacturers need to constantly adjust their strategies based on an accurate understanding of market trends, and make optimal use of available resources. Trends that affect food and beverage companies include the following:

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ERP for Services (Non-manufacturing) for Industrial Automation


A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to replace its legacy system—a patchwork of point solutions.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



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