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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 forrester com


Forrester Research, Inc.
International research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events

forrester com  research and advisory firm Forrester Research provides its clients consumer and business data, consulting, peer-to-peer executive programs, events, and online communities.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways.

forrester com  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More

CIO Test for Enterprise Agility


Find out how to assess your company's ability to change and how to improve it in the Forrester report Assess Your Enterprise Agility.

forrester com  to improve it—in the Forrester report Assess Your Enterprise Agility . You'll learn the approaches to change that work—and those that don't the two basic types of changes, and how to handle them how to measure and manage your company's agility with key agility indicators (KAIs) how to institute agility management in your organization with a 6-step plan The future belongs to companies that can quickly and successfully respond to change in a volatile business environment. Download your PDF copy of Read More

The Forrester Wave: Business Performance Solutions, Q4 2009


Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned.

forrester com  Forrester Wave: Business Performance Solutions, Q4 2009 Business performance management (BPM) is a set of processes, frameworks, and systems for planning, measuring, communicating, and monitoring business results. In July 2009, Forrester conducted evaluations of 10 business performance solutions (BPS) vendors: Board International, Clarity Systems, Host Analytics, IBM Cognos, Infor, Longview Solutions, Oracle, SAP, SAS Institute, and Tagetik. Find out what they learned. Read More

The Forrester Wave: Midmarket Sales Force Automation


If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free copy from Maximizer Software, top-ranked in Forrester’s “current offerings” in areas such as product functionality breadth, setup, usability, integration, and cost.

forrester com  Forrester Wave: Midmarket Sales Force Automation If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read. Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free copy from Maximizer Software, top-ranked in Forrester’s “current offerings” in areas such as product functionality breadth, setup, usability, integration, and cost. Read More

Talent Management


Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning.

forrester com   Read More

Telecommunications


Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these high-end technologies, and updating frequently changing business models.

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SAP Becoming a (Legal) Polygamist


SAPMarkets, the US dot-com spin-off of German ERP leader SAP AG, is partnering with Commerce One to build and sell software for online trading exchanges. This announcement comes only a month after its partnership with Nortel Networks for CRM product offering. SAP, owing to this alliance, has a chance to put content behind its extensive recent advertising campaign for mySAP.

forrester com  business intelligence,sap jobs,business one,erp software,sap job,erp system,business applications,enterprise resource planning,manufacturing software,crm system,erp implementation,career sap,sap careers,supply chain software,mysap Read More

Salesforce.com Expands into SAP’s Turf


Salesforce.com dreams of becoming a $1 billion software company, in Germany. The vendor is forging partnerships, expanding its territory, and fostering innovation.

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Bentley


Bentley is the global leader dedicated to providing architects, engineers, constructors, and owner-operators with comprehensive architecture and engineering software solutions for sustaining infrastructure.

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Microsoft Business Network (MBN)--Coming of Age? Part Two: Market Impact


Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners.

forrester com  business software,business solution,dynamics crm,dynamics erp,dynamics gp,dynamics nav,frx software,great plain,great plains accounting,great plains software,microsoft,microsoft accounting,microsoft accounting software,microsoft axapta,microsoft business dynamics Read More