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Software Functionality Revealed in Detail
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 fort myers great plains


Social CRM-¡Viva la Revolución!
Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software

fort myers great plains  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » fort myers great plains

Great Plains’ Latest Product Offering &; Ready to Stampede the SME Market?


Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The following is our view of Great Plains’ latest announcements and its strategic direction.

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Who Are You Really Hiring?


There’s a lot of great talent out there, but how can you make sure these applicants are who they say they are and have the experience they indicate they do. It’s now more important than ever to make sure the people you hire are capable, qualified, and trustworthy. In this white paper, you’ll find out why it pays to always run a background check.

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4 Things You Should Think of Before Going Postal on Customer Service


We’ve all had bad experiences with customer service yet we still expect them to be great each time we call. I’m not saying that we should expect the worst, but maybe we should think of the following things before getting angry, frustrated, or homicidal (as someone said at the CRMe10 conference yesterday): • The customer service representative is not the owner of the company and most

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Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

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The Mobile Enterprise


Enterprises worldwide are realizing that mobile solutions can deliver great improvements in business performance. Successful organizations understand that mobile applications create fundamental value in key business processes, as well as the potential for improved customer satisfaction and increased revenue. Do how do you get from here to there? Don’t miss our four-point deployment checklist for success.

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

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Great Plains Unveils New E-Commerce Solution


eSell is targeted at businesses looking for a quick road to the Internet.

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Top Ten Ways To Get More From Your SharePoint Deployment


No portal is an island—or at least, it shouldn’t be. While SharePoint is great for sharing documents, it doesn’t integrate easily with the rest of your enterprise. To be truly useful, your portal needs to bring together all your users and connect to all your applications. Read about identity and context virtualization—a next-generation integration solution.

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Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners


Great Plains announced at the Solomon Partner Conference in August, a number of new product enhancements and/or product alliances for its recently acquired division and former archrival, Solomon Software. Solomon Value Added Resellers focused on the retail industry or interested in addressing this dynamic growth sector, have been invited to partner with Ultimate Connection, a South African retail software vendor.

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