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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 franchise letter of interest


Development of an Internet Payment Processing System
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Types of Video Conferencing


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The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach


Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company’s IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions.

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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

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Customer Experience Management: The Value of Moments of Truth


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The ERP Warehouse Module versus Best-of-breed WMS


Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS.

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The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence


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The Art Of Distributed Development Of Multi-Lingual Three-Tier Internet Applications


In this article we describe author's experience with the distributed development of multi-lingual three-tier Java/ CORBA/database Internet applications. We believe that the described tips and tricks of trade may be of great use to readers who are involved with Java applications development.

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Customer Success Story: University of Maryland School of Medicine


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Wipro Point of View: Changing Nature of the Wealth Management Industry


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Analysis of Adobe’s Integration of IslandData’s Automated E-mail


Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

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Instead of Discounting, Back Some Value Out of Your Proposal


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Elements of Project Management with Genius Project


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