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Documents related to
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Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.
FREE ACCESS CUSTOMER DATABASE
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8/3/2009 3:20:00 PM
Database Development
Expectations of the business community from the database development domain are high, but slightly unsettled. The customer community worldwide needs to understand that while there are common threads among relational databases, they also nurture important differences. Find out what they are.
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8/5/2008 3:01:00 PM
Customer Feedback Management » The TEC Blog
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: Allegiance, CFM, Confirmit, CRM, EFM, feedback, IdeaScope, panel, Qualtrics, SPSS, survey, SurveyGuizmo, VerticalPanel, Voxco, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-09-2009
SAP Announces SAP 360 Customer » The TEC Blog
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: CRM, customer experience, customer experience platform, industry watch, SAP, sap 360 customer, SAP CRM, sap hana, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-11-2012
Customer Experience Management: The Value of Moments of Truth
Customers perceive value based on the experiences they receive—and many big-name companies have tuned into this because they’ve made a connection with customers that transcends the basic functional value they offer. In this first part of a two-part series, learn how traditional customer relationship management (CRM) has often failed in this respect, and how managing customer experiences can drive your revenues.
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7/26/2006 3:38:00 PM
How to Respond Faster to Customer Feedback
What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.
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6/21/2007 4:18:00 PM
Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog
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: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013
Defining the Value of Customer Loyalty
What does customer relationship management (CRM) mean to you? What is its value? Thousands of companies have ventured down the CRM path—many successfully, and others not. The reason may lie in the fact that CRM is sometimes viewed incorrectly, or may in fact be misunderstood. We provide some insights about the value of CRM in defining customers, increasing customer loyalty, and increasing your profits.
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9/13/2007 4:41:00 PM
TigerStop LLC: A Maximizer Customer Success Story
As a global leader of products designed for use in the manufacturing process, TigerStop LLC realized that in order to remain competitive, it would need to invest in a customer relationship management (CRM) system. After purchasing a CRM solution from a leading software developer, it has realized many benefits, and at the same time empowered its field sales team with a system it can access while on the road.
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9/10/2007 4:35:00 PM
Syncsort Sigma Manages Database Aggregates
Syncsort, a software vendor with years of experience in the sorting of data, has released a new product called Sigma™, which is designed to produce aggregated data within data warehouses to improve response time and reduce database load. The importance of aggregation in a data warehouse cannot be underestimated.
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: data warehouse toolkit, olap software, data warehouse software, data warehouse vendors, open source data warehousing, open source data warehouse, data warehouse products, data warehousing software, data warehouse appliance, data warehouse manager, data warehouse tools, data warehousing tools, data extraction, data warehouse training, kimball datawarehouse, real time data warehouse, database warehousing, data warehousing training, data warehousing jobs, olap open source, business intelligence conference, the data warehouse lifecycle toolkit, datawarehouse design, datawarehouse architecture, .
7/25/2000
Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?
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: erp software, data mining conferences, visual data mining, event based marketing, siebel, predictive analytics, data mining and data warehouse, olap data mining, financial data mining, web analytics, predictive modeling, business software, data warehousing concepts, decision tree data mining, customer analytics, customer onboarding, predictive modelling, customer attrition, software distribution, business intelligence vendors, web data mining, customer retention programs, data mining warehouse, data mining technology, data warehousing training, data mining tool, visual data analysis, data .
9/22/2000
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