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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free access database crm templates


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

free access database crm templates  Entire Sales Process , Free Sales Process , Impact Sales Process , Inside Sales Process , Integrated Sales Process , Marketing Sales Process , New Sales Process , Online Sales Process , Perfect Sales Process , Process Tech Sales , Professional Sales Process . Executive Summary This paper will provide guidelines for choosing SFA (Sales Force Automation) systems, describe how a sales process can improve input, and suggest implementation approaches to accelerate the acceptance and benefits of SFA. Companies Read More

Collaborative Commerce: ERP, CRM, e-Proc, and SCM Unite! A Series Study: IFS - Part 1 of 2


IFS arrived over five years ago on U.S. shores, with a Christmas-bag full of software components that run from the front-office to back-office and back again. They’re here to play, to get recognized, and win some big Collaborative Commerce engagements. We’ll see if they’ve got the stuff to do it.

free access database crm templates  on Apache 's Tomcat freeware, although it also supports Bea 's Weblogic . At the presentation layer, many, though not all of the components, are web-enabled. Essentially, the company splits its web-enablement between those components which are customer- or supplier-facing (web-enabled), and those that are used strictly internally (client-server, or thick client ). The user interface is primarily written in Java; the business-logic supports CORBA for database and application independence. IFS Breadth of F Read More

QAD On-demand: Performance Made Responsive


Manufacturers today face increasing pressures to boost revenues and secure profitability. But for them to realize the full financial value of these initiatives, they must invest in a system that can quickly and easily implement or consolidate core business applications. With QAD on-demand, businesses can reduce IT complexity and costs with simplified deployment options and complete application management alternatives.

free access database crm templates  your intellectual resources are free to remain focused on core business drivers, rather than being diverted from non-core business activities. Finally, the QAD on-demand solution is instantly available with minimal initial capital investment. QAD On Demand is priced per application user on an annual subscription basis. On-demand, or Software as a Service (SaaS) , solutions are being touted by many leading ERP vendors ? but few are truly ready to deliver. QAD is providing world-class capabilities, on Read More

Business Intelligence Vendors


Current pure play business intelligence (BI) leaders offer the advantage of superior analytics and planning capabilities; however, enterprise resource planning (ERP) vendors are improving their analytic capabilities and accessibility.

free access database crm templates  performing manual tasks, and free managers to spend more time analyzing results, evaluating alternatives, and implementing business decisions. Although integration should be one of the cornerstones of CPM offerings, unfortunately, solutions offered by most vendors are not often integrated. Instead, the solutions are made up of multiple diverse (acquired) applications and administration tools that focus on making interfaces, audits, and reconciliations more efficient. This requires companies to have Read More

CRM Your Salespeople Will Love


Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

free access database crm templates  all. It's fast, it's free, and you'll discover immediately which CRM solutions are best for your company. Click here for your own custom CRM comparison .   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Special Offer Files 2009 Read More

Inprise/Borland Challenges Other Vendors to Open-Source Their Database Code


In a move which will challenge other database vendors to open-source their SQL databases, Inprise/Borland Corporation has announced it is releasing the source code for its InterBase 6 cross-platform SQL database. It will provide the database on multiple platforms, including Linux, Windows NT, and Sun Solaris, make the database available at no charge, and spin the InterBase division off into a separate company.

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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8 Essential CRM Best Practices-an Executive Guide


In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

free access database crm templates  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More

CRM Without Compromise: A Strategy for Profitable Growth


Find out in CRM Without Compromise: A Strategy for Profitable Growth.

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SYSPRO CRM


SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share the same data for a collaborative effort. User-specific dashboards can be customized for views of information suited to a user’s individual needs. SYSPRO CRM integrates with the SYSPRO ERP solution for additional efficiencies. Sales orders, check shipments, inspect customer accounts receivable, verify inventory levels, and other critical functions can be initiated directly through SYSPRO CRM without having to exit screens or navigate complex menus. The SYSPRO CRM solution is easily customizable.  

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

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Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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Oracle Sets Date for Database In-Memory Release


The Oracle Database In-Memory is Oracle’s answer to the in-memory database race that has been heating up over the last couple of years. Oracle Database In-Memory is scheduled for general availability in July and will run on all hardware supported by Oracle Database 12c.

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