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Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

free documentation of sap crm  give something away for free (especially if it is only to ease the complexity that it had created in the first place). SolMan is indisputably useful in managing the large volume of documents that come from the configuration and development of SAP systems. Indeed, one needs to document the following: the people that have ever initiated a request for a new configuration, the business case that justifies that request, the specification about what needs to be done, the required approvals and signatures, the Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » free documentation of sap crm


Bonitasoft, Part 1: An Upbeat Provider of Open Source BPM Software
One area where open source software providers seem to be doing quite well is business process management (BPM), a discipline that focuses on continuously

free documentation of sap crm  BPM Community Edition is free, while other for-a-fee offerings come in multiple tiers of subscription packs. For every project, there is “what” a company needs to succeed and “how” it can achieve success using those “what” capabilities. For projects based on Bonitasoft products, the “what” includes the annual subscription pack with additional features to enable further development as well as maintenance and customer support. “How” the company can achieve success is by maximizing the Read More...
GTM Solutions--Always Watch Out for SAP
For global trade management solutions (GTM) one should never overlook the enterprise applications leader SAP, which in most cases opts for in-house product

free documentation of sap crm  under the North American Free Trade Agreemen t (NAFTA) and European Union (EU) trade agreements with lower costs and easier regulatory compliance. Important new trade preference processing capabilities have been added to the latest version of SAP Global Trade Services ( SAP GTS ), a packaged composite application that enables businesses to standardize and streamline import and export processes to speed-up their global supply chains. Over 125 companies are reportedly achieving new trade efficiencies and Read More...
Accelerating (and Fast-Starting) the SME Business at Oracle (and SAP) - Part 4
Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications

free documentation of sap crm  (with options for a free trial), with typical reported go-live timeframes of 4 to 8 weeks. Comprehensive functionality, including flexible reporting,  ad-hoc querying  and analysis, dashboards,  extract, transform, load (ETL) , and  data quality assurance , were packaged so that SME’s can start anywhere and grow as required with minimal IT support. Smaller companies can benefit immediately from pre-built reports and dashboards for SAP’s Financials and Logistics modules tailored to midsize Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

free documentation of sap crm  people to Microsoft Dynamics’ free and open source (FOSS) foe OpenBravo was a pretty interesting (if not indicative) development too. Needless to say, any injudicious move by Microsoft towards the large NAV install base on C/SIDE database would be a “gift that keeps on giving” to the Dynamics NAV’s  “usual suspect” competitors such as Sage, Exact Software, xTuple, Infor , and SAP Business One , to mention only some. Dear readers, what are your views and comments in this regard? Do you agree Read More...
Managing the Total Cost of Ownership of Business Intelligence: A 360-Degree Perspective
For many companies, total cost of ownership (TCO) of business intelligence (BI) solutions is out of control. And the problem is growing, fueled by ever

free documentation of sap crm  BI TCO,business intelligence TCO,IT spend,strategic information management Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

free documentation of sap crm   Read More...
Fear of the Unknown, the Art of War, and Competitiveness
It is not unusual to use the metaphor of war to construct theories of business competition—substituting competing vendors for the mortal enemy. But what about

free documentation of sap crm  Microsiga,competition,Latin American software market,market variations,enterprise software,competition factors,consumer education,protectionist policies,business objectives,enterprise management Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

free documentation of sap crm  soffront crm,soffront software,on demand crm,crm contact management,help desk crm,call center crm,support crm Read More...
CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

free documentation of sap crm  TEC's Evaluation Center   (free for two hours) to compare any of them based on criteria other than customer service and reporting functionalities. Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

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Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

free documentation of sap crm  crm in erp,crm module in erp,erp,what is erp,what is a crm,crm crm,in crm,crm,it crm,crm on,what is crm,crm and,baan,siebel,cmr Read More...
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

free documentation of sap crm  CRM,customer relationship management,Technological Solutions,CRM landscape,CRM application,crm implementation,crm integration,CRM projects,e-CRM,implementing a CRM application Read More...

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