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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

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Documents related to » free knowledge base software


10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

free knowledge base software  Knowledge Management System | Free Knowledge Management | Improve Knowledge Management | Knowledge Management Reports | Knowledge Management Research | Knowledge Management Research | Knowledge Management Network | Powerful Knowledge Management | Knowledge Management Methods | Knowledge Management Studies | Knowledge Management Practitioner | High Performance Knowledge Management | Web Based Knowledge Management | KM Knowledge Management | KM Knowledge Manager | KM Management | KM Management Skills | KM Read More
A New Platform to Battle Software Bloat?
Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality and improve the product lifecycle

free knowledge base software  ideally result in virtually error-free, consistent Java code. Lawson also intends to have Landmark-developed applications and Web services rolled out gradually and have them share the same data repository as clients' existing Lawson applications. This means that the existing customers would need to only perform an upgrade, not a migration or new implementation. Landmark Based on a service-oriented architecture (SOA, for more information and background, see Understanding SOA, Web Services, BPM, BPEL, and Read More
Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

free knowledge base software  Minutes upgrades for Toll Free access and “Call- Back” features. Saba Social Suite Saba Social is an award winning enterprise social networking solution that transforms the workplace by enabling rapid innovation, knowledge sharing, and highly connected communities of employees, partners and customers (see Figure 2). Saba Social integrates social business software features such as ideas, discussion forums, questions, video channels, expert location and social bookmarking with real time online Read More
The Seven Deadly Sins of Software Marketing
Huge amounts of money are spent on marketing collateral—you need to ensure that you get your money's worth. This article discusses seven common mistakes made

free knowledge base software  say in big letters Free HBO and in small letters Motel ? Of course not. Likewise, if your marketing material emphasizes effective formula management before you mention that you cater to the chemical industry, you may want to reverse the order. Sin #2. Swerving Off Course Too often we give up before the finish line is in sight. We become impatient if the results of a marketing campaign are not immediate. Here are some simple facts. Getting more than a 1 percent hit ratio for a marketing campaign is Read More
Small Business Software (SBS) Software Evaluation Report
The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn

free knowledge base software  Business Software (SBS) Software Evaluation Report TEC's  Small Business Software (SBS)  Software Evaluation Report   allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive Read More
Lilly Software Visualizes Its eBusiness Offering, NOW
With its prudent 'wait-and-see' approach, Lilly Software has been rounding up its VISUAL product suite and remains in the high pole position for the SME market

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American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

free knowledge base software  Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge management system throughout the supply chain, Read More
Cougar Mountain Software
Since 1982, 19,000 clients have turned to Cougar Mountain Software for their accounting software solutions. Cougar Mountain provides software applications for

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

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Global Software
Established in 1981, Global Software, Inc. is a privately owned company located in Raleigh, North Carolina (US). Their analytics suite, which includes

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Quest Software
Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the

free knowledge base software  Software Quest Software, the leader in application management, gives you confidence in your critical application infrastructures. This confidence is delivered in the form of reliable software products that help you develop, deploy, manage and maintain enterprise applications without expensive downtime or business interruption.We equip IT professionals with software tools that are easy to use and embedded with the knowledge of our world-renowned technical experts to automate daily tasks and simplify co Read More
Entry Software Corporation
Since it was founded in 1998 in London, Ontario (Canada), Entry Software Corporation has provided work management solutions for information technology (IT

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Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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CHAMPS Software, Inc.
Champs Software, Inc. is focused on creating and implementing software solutions that enable large enterprises to optimize the life cycles of their capital

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