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Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

free knowledge base tool  Management , Creating Knowledge Bases-Free , Knowledge Management , Top Knowledge Base Software , Knowledge MGMT Software , Knowledge Base Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Base , Search Knowledgebase , Best Practices Read More

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Documents related to » free knowledge base tool


TEC Talks to OpenMFGFree and Open Source Software Business ModelsPart Two: OpenMFG
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging commodity Free and open source

free knowledge base tool  application itself is completely free you're going to be looking for the value somewhere else. We think there is still plenty of value in what ends up being a fairly narrow vertical in specific manufacturing functionality . It may be that something like a plain vanilla general ledger basic accounting would make its way to pure open source before a full utility ERP package. I'm sure that's already happened to some degree. People often ask us how we compare to Compiere; to the best of my knowledge Compiere Read More
Stemming the Loss of Knowledge Capital: A Business Fix for Canadian Manufacturers
The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Natural employee attrition, such as

free knowledge base tool  Knowledge Management , Latest Free Knowledge Management Reports , Successful Knowledge Management , Captured Knowledge Management , Knowledge Management Strategies , Knowledge Management Strategy , Knowledge Management Tools , Knowledge Management that Works , Successful KM , Knowledge Management Solutions , Knowledge Management Repository , Knowledge Management Technologies . The clock is ticking for Canadian manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best Read More
Sit Customer Sit
Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?

free knowledge base tool  it will be resolved free of charge. The question that must be asked is what is the problem with this? Nothing, if you or your customers don't make a lot of mistakes. How is your warehouse these days? I have been told these are hard times. Is that true for your company or your industry? If these are truly difficult times doesn't that mean every mistake costs you dearly? Doesn't that also mean each mistake costs your customer even more? You are probably asking yourself, how this article shifted to your Read More
Deltek Goes Social with Kona Business
Deltek, the leading global provider of enterprise software and information solutions for professional services firms and government contractors, has been

free knowledge base tool  many of which are free and/or open source (see blog post here and here ), why should anyone care about Kona Business? PS: Kona Business was built to be different from the rest of the tools on the market. For one thing, it was built by Deltek, so our knowledge of what needs to happen for effective project collaboration is built into the tool itself. For another, it’s different than other tools that are out there. Some tools such as Basecamp are narrowly focused on things such as just project/task Read More
Business Intelligence (BI) as a Tool for Middle Management
For a full picture of the business environment and make the best decisions, middle managers must have access to business intelligence (BI). You can’t focus on

free knowledge base tool   Read More
Case Study: Milwaukee Electric Tool Corporation
Milwaukee Electric Tool, in business for 85 years, was using an electronic data interchange (EDI) solution that had been outsourced at very high cost. When the

free knowledge base tool   Read More
Risk-Free Storage for Virtual Desktop Infrastructure (VDI)
It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive

free knowledge base tool  Free Storage for Virtual Desktop Infrastructure (VDI) It’s easy to underestimate the performance and capacity requirements for virtual desktop infrastructure(VDI) storage, and missteps now can lead to expensive problems later. In “Risk-Free Storage for VDI,” you’ll learn how Nimble Storage delivers responsive performance to handle peak VDI workloads, integrated data protection, and instant backups and restores—all for dramatically less than you’re paying now. Read More
Best Practices for Using Excel as a BI Tool
Like its Microsoft Office cousins, Word and PowerPoint, Excel is de rigueur software in businesses around the world. And in offices that lack a formal business

free knowledge base tool  microsoft excel trial,free microsoft excel download,crm,erp,excel tips,real time business intelligence,microsoft excel templates,learn microsoft excel,business intelligence applications,open source business intelligence,free microsoft excel,excel free trial,software microsoft excel,microsoft excel functions,microsoft word Read More
Business Process Management in Free and Open Source: An Overview of the Demand and the Supply
Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM

free knowledge base tool  Process Management in Free and Open Source: An Overview of the Demand and the Supply A while ago, I wrote a product note about Aras Innovator , the only enterprise open source solution available on the product lifecycle management (PLM) market. After that, my interest in free and open source software (FOSS) did not fade but I changed my focus to another category of enterprise software— business process management (BPM). This time, I was able to find more than one BPM solution that’s offered Read More
Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business
Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value

free knowledge base tool  Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.) Read More
Mastering SAP CRM Sales: Turn Insights into Action
Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and

free knowledge base tool  SAP CRM Sales: Turn Insights into Action Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More
How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill

free knowledge base tool  KNOVA Supports and Extends Knowledge-centered Support (KCS) Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More
Unica
Unica Corporation's vision is give companies the tools they need to deliver high-performance marketing, from beginning to end. The company provides enterprise

free knowledge base tool  Unica Corporation's vision is give companies the tools they need to deliver high-performance marketing, from beginning to end. The company provides enterprise marketing management solutions for companies that want to optimize customer acquisition and relationship management, streamline processes, and empower strategic planning. Unica counts more than 250 businesses worldwide that rely on its software and services. The company is privately held with offices in the USA, UK, Australia, and Singapore; Read More

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