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Business Intelligence
The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make

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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » free letter of interest samples


Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

free letter of interest samples  is in delivering defect- free work. While the measurement is done in defects per unit, a unit can represent virtually anything. For example, it might represent a component, availability of a service, or the rate of assembly. Six Sigma translates a customer's needs into separate tasks and defines the optimal specification for each, depending on how the tasks interact. Companies adopting Six Sigma spend time defining the process, measuring its performance against a valid ideal and then figure out how Read More...
Survey of SMB Manufacturers: Results Show ERP Contributes to Success
Sage North America today announced the results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses

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Working Together in the New World of Work
The new world of work is here. Businesses are already feeling the impact of a dispersed workforce, pervasive connectivity, and the watchful eyes of shareholders

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Benefits of Using a Master Data Management System
Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called

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Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

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Customer Success Story: University of Maryland School of Medicine
The University of Maryland School of Medicine had already experienced VMware technology as a way to consolidate its servers; what it didn’t realize was that the

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The Many Faces of PLM Part Two: The Future of the PLM Suite
The future of the PLM Suite will include more applications that cover product-related functionality and further expand the benefits available. As the PLM Suite

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The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies
The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a

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Evolving Business Application Preferences, Part 1: Best-of-breed or Suite?
Do executives prefer to purchase business applications as part of an integrated suite or as part of a best-of-breed approach? Are there differences by software

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Evaluating the Total Cost of Network Ownership
The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO

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The Dollars and Sense of Web Identity Management: How SaaS Cuts the High Costs of Web Access and SSO by 75 Percent
IT infrastructure software has a well-established track record for experiencing frequent cost overruns and missed deadlines. Expensive software and extensive

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Oracle Corporation: Flying High for Being Jack-of-All-Trades and Master of Some
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared and eager for the future. We

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CitiXsys iVend Retail 5.0 for Point-of-sale Retail Certification Report
CitiXsys product iVend Retail is now TEC Certified for online evaluation of point-of-sale (POS) solutions in the Wholesale and Retail Trade Evaluation Center.

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Software-as-a-service ERP versus On-premise ERP through the Lens of Total Cost of Ownership
This IDC white paper looks at the growing applicability of software as a service (SaaS) for enterprise-level business applications, and analyzes the adoption

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