Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.
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therefore offers Solution Manager free of charge to customers on active maintenance contracts, which is only fair. So, as SAP ERP systems had become so complex in order to support the needs of many companies and industries, SAP had to give something away for free (especially if it is only to ease the complexity that it had created in the first place). SolMan is indisputably useful in managing the large volume of documents that come from the configuration and development of SAP systems. Indeed, one needs