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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Decision Making: Why Consensus Is Important (Especially When You’re Choosing Software)
Two Brains—or Three or Four or More—Make Better Decisions than One…Anyone working in today’s office or business environment has no doubt participated at least

free professional references  your decision-making process is free of bias and is as efficient as possible—and that consensus is achieved? Software Selection: The Importance of Achieving Consensus and User Buy-in Let’s focus on the decision-making process as it applies to software selection. There are a number of things you need to consider, including who exactly needs to be involved in that group decision-making process—whether all of them are present in the same room at the same time or not. For one thing, you need to make

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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PeopleSoft - Catching Its Second Wind From The Internet Part 3: Predictions and Recommendations


Now that PeopleSoft has a pure Internet platform, a new set of products and a new assertive attitude, it faces strong retaliatory actions from the competition. Can it achieve number two in the ERP space?

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E-learning Course Design


This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.

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Bite-sized Apps-A New Trend in Enterprise Software


TEC principal analyst P.J. Jakovljevic reviews the latest offerings from UNIT4 and SYSPRO, which appear to mark a new trend in enterprise software—small, focused, “bite-sized” applications to extend enterprise resource planning (ERP) systems. The fact that their price and footprint are well defined give them broad appeal. Read this article to learn more.

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TEC Industry Watch: Enterprise Software News for the Week of July 9, 2012


SOFTWARE SELECTIONSInternational distributor of high-tech metals and alloys selects Epicor ERPIndustry tags: Manufacturing, Wholesale and Retail Trade, Warehousing "The relatively small but geographically extensive company Datum Alloys made its choice based on a few underlying premises: a need for multicurrency operations in conjunction with local accounting standards, high-quality analytical

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Expense Management for Professional Services


Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel. Download this Aberdeen report to learn why cloud-based expense management is ideal for professional services organizations.

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JOVACO Solutions Inc.


JOVACO provides integrated financial management and project accounting solutions to professional services organizations. JOVACO offers tools for project cost control, billing, time and expense entry, estimating, budgeting, procurement, and other professional services firm activities. These tools are available within the JOVACO Project Control Suite, which features integration to Microsoft Dynamics GP. Founded in 1983, JOVACO has been implementing project-based enterprise resource planning (ERP) solutions in professional services firms since 1987. JOVACO is a Microsoft Gold Certified Partner, and has also received Microsoft's Impact Award for the largest number of new customers. JOVACO is headquartered in Montreal, Quebec (Canada).

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Zavanti ERP Certification Report


Zavanti ERP is now certified by TEC in the enterprise resource planning (ERP) for services and project portfolio management for professional services automation (PPM for PSA) software spaces.

The Zavanti ERP system is purpose-built for its target industries: property developers, commercial and residential builders, property management companies, and professional services firms (engineering, architecture, contractors, and consultants). The Zavanti ERP suite with integrated financials assists with the control and management of business operations, and the system modules all work together seamlessly so that information only has to be entered once to be available across the entire system.

The core enterprise resource planning (ERP) system has been developed in-house by Zavanti, whereas the front-end customer relationship management (CRM) system is an adaptation of MS Dynamics CRM for the real estate and professional services industries, acquired in March 2014. The Feasibility module was developed recently in response to real estate clients’ requirements to automate some of the processes for feasibility modeling and analysis.

Based on TEC’s comprehensive software functionality comparison data, Zavanti ERP ranks as a stronger than average solution when compared against other products in the ERP for services and PPM for PSA solution spaces. According to TEC Senior ERP Analyst Ted Rohm, author of the report, Zavanti ERP is a well-rounded solution with strong capabilities to support portfolio and project management; resource planning and scheduling; opportunity, contact, and contract management; time and expense management; budgeting, costing, and billing; and fully capable back-office functionality.

Find out why in the Zavanti ERP TEC certification report, including a product roadmap, key product differentiators, and detailed functionality graphs comparing Zavanti ERP to competitor solutions in the major functionality areas for PPM for PSA and ERP for services solutions.

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NetSuite OpenAir PPM for PSA Certification Report


NetSuite OpenAir is now certified by TEC in the project portfolio management for professional services automation (PPM for PSA) software space.

To achieve TEC certification, NetSuite provided an extensive demonstration on the latest OpenAir version to TEC. During the first part of the product demonstration, NetSuite was asked to demonstrate OpenAir’s user interface, usability, customization, and underlying business platform support (including reporting, document management, and workflows). In the second part of the demonstration, NetSuite performed the live execution of a suite of real-world business process scenarios, covering project definition and management, enterprise portfolio management, resource management, time and expense management, and project accounting.

TEC Senior ERP Analyst Ted Rohm takes an in-depth look at NetSuite OpenAir in this report on the certification, including product history, product highlights, a comprehensive functionality review, business platform support, and more. Detailed functionality graphs comparing NetSuite OpenAir to competitor solutions are also included for seven major functionality areas for PPM for PSA solutions.

After a thorough analysis, TEC concludes that OpenAir provides all the key functionality needed by a professional services organization to support its business operations, including comprehensive project management, resource management, time and expense management, and project accounting functionality. In 2014, NetSuite OpenAir PSA received the CODiE Award for "Best Project Management Solution" from the Software and Information Industry Association (SIIA). Find out why in the full NetSuite OpenAir certification report, available now.

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Professional Services Are Catching-up With CRM


The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. Interface Software, which is focused on the professional services market, is an example.

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Two Mistakes Most Professional Services Organizations Make-How Metrics and Automation Tools Drive Profits


Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they often overlook the basic measurement question: what to track, and how? By using the concept metric perspectives to define what data provides the most insight, you can move closer to a comprehensive metrics strategy.

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