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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Time Tracking and Attendance Primer: Beyond the Clock


Punch clocks, clock card machines, Bundy clocks, time recorders. Most organizations are opting for newer methods to track their employees’ time and attendance. Today’s time tracking technology is not just about capturing hours—it’s about where those hours are allocated and how productive they are. TEC analyst Sherry Fox reviews some of the key features of current time tracking software and highlights some popular vendors.

free quick employee review  Tracking and Attendance Primer: Beyond the Clock Are you still using spreadsheets and punch cards? Is the taking and tracking of time and attendance of your workforce still a manual process? Are you using any kind of time and attendance software in your organization? Welcome to the 21st century and to the world of advanced time-tracking technologies. Punch clocks, time clocks, clock card machines, Bundy clocks, time recorders: we’ve heard them called different things over the decades, and time Read More

People Don't Leave Bad Organizations. People Leave Bad Managers!


One of the most neglected areas of an enterprise is the warehouse. When errors occur here, the whole company is affected, so it is crucial that good managers nurture the skills of warehouse employees.

free quick employee review  and employees should feel free to talk about job progress informally and at appropriate times. Employees should feel any criticism they receive is constructive and any improvement they make will be recognized. Remember, this is to realize goals. When raise time comes around there should be no surprises one way or another. Keep employees informed about initiatives. Employees need to feel there are opportunities for progress and advancement. They should know what is important to the supervisor and where Read More

How to Comply with Data Security Regulations


A remote data backup solution can be compliant with almost any international, federal, or state data protection regulation—and can be compliant with the common caveats of most data security laws by providing functionality like data encryption and secure media control. And, as some regulations require files to be archived for several years, you can create a routine that archives files you select for backup and storage.

free quick employee review  Our stable business model, free 24/7 support and legion of loyal clients ensure we will be there when you need us most. Some regulations require you to archive your files for several years; you can create your own routine that archives and zips files that you can select for backup and store. No other online backup company in itself is ever fully compliant, and actually archiving years of versions of data offsite can be cost prohibitive for most firms. See the data protection laws. Bottom line: Read More

Outlook for 2010


As 2009 comes to a close, we look forward to the New Year and everything trendy that it will bring. Today, TEC’s Research Analyst Round Table discusses the outlook in technology for 2010. We will touch on: •    Social Networking •    Social Product Development •    Business Intelligence (BI) for the Masses •    Enterprise Resource Planning (ERP) and Software-as-a-Service (SaaS

free quick employee review  PowerPivot or the MicroStrategy free reporting tool . Some are tackling the midmarket segment with specific products like Cognos Express by IBM , or SAP Business Objects Edge BI . Due to the economic crisis in 2009, open source providers like Pentaho and Jaspersoft had the option of expanding in the BI space. In 2010, these BI solutions will take advantage of the opportunity to expand. ERP and SaaS – Aleksey Osintsev The economy fell into a recession in 2009. This new reality forced companies to save Read More

Onboarding: Enhancing New Employee Clarity and Confidence


This white paper focuses on organizational practices designed to help maximize role clarity and role confidence for new employees. Examples for how to accelerate both role clarity and confidence for new employees and organizations employing these practices are described here.

free quick employee review  Onboarding, new hire confidence, new employee, employee orientation, on-boarding, new hire orientation, onboarding best practices Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

free quick employee review  Article TEC launched its Free and Open Source Software (FOSS) Evaluation Center ( http://www.fossevaluation.com/ ). It provides impartial analyses of enterprise solutions that support FOSS platforms such as Linux. To complement the evaluation center, TEC is augmenting its research coverage of Free and open source service providers and solutions. Please send comments or inquiries to the author, Joshua Chalifour, at jchalifour@technologyevaluation.com . Read More

Employee Onboarding: An HR Technology Seeking a Definition


A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution.

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Three Ways to Improve Employee Engagement and Productivity with Social Business Media


The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use.

free quick employee review  social business, social media, productivity, employee engagement, engagement, millenial, Converge, social business media Read More

Business Process Management in Free and Open Source: An Overview of the Demand and the Supply


Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM and FOSS, and makes suggestions for BPM seekers that prefer FOSS.

free quick employee review  Process Management in Free and Open Source: An Overview of the Demand and the Supply A while ago, I wrote a product note about Aras Innovator , the only enterprise open source solution available on the product lifecycle management (PLM) market. After that, my interest in free and open source software (FOSS) did not fade but I changed my focus to another category of enterprise software— business process management (BPM). This time, I was able to find more than one BPM solution that’s offered Read More

Benefits Management Benchmark: Technology Automation and Employee Self-service


To many executives, health insurance cost increases are as predictable as death and taxes. That’s why best-in-class organizations are embracing strategies which optimize benefit cost per employee. To succeed, these companies focus on wellness programs, clear communications about benefits choices, and benefits automation as part of an integrated system. And to compete effectively, other organizations will need to follow suit.

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Human Capital Supply Chains: Book Review


“Goods are uniform and people are unique.” Too obvious? Maybe, but with the success that supply chain management (SCM) has brought to manufacturers, it’s time to apply the same philosophy to human capital management (HCM). In today’s feature article, TEC HCM analyst Sherry Fox reviews Human Capital Supply Chains, a new book that provides expert advice on what works, what doesn’t, and how a simple SCM history lesson can change the way you manage your workforce.

free quick employee review  HCSCM,human capital,benchmarking standards,human capital supply chain,key performance indicators,KPIs,metrics,total human capital spend,scorecard,vendor management systems,VMS,staffing suppliers,human resources,HR,procurement Read More

The SCM Perspective: 2009 in Review-and What You Can Do to Weather the Storms of 2010


In spite of the 2009 recession, some SCM vendors were able to create traction in the supply chain space this year. From an industry landscape perspective, three events from 2009 will have a more far-reaching impact than any other in this space, primarily because they’re priming the conditions for still more vendor competition and industry volatility in the year to come.News item: Oracle

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Multi-faceted ERP Software Solution Latest to Undergo Technology Evaluation Centers (TEC) Product Review Program


TEC’s team of research analysts covers the spectrum of enterprise software including core business functionality such as enterprise resource planning (ERP), business intelligence (BI), human capital management (HCM), and more. They regularly conduct briefings with software providers to get to know the products up close so they can share their perspective on the product’s benefits and position in the market with the other side of the market equation, the software buyer.

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