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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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IT White Papers: The World’s Greatest Cure for Insomnia!
Having trouble sleeping at night? Lots of people are these days, and for good reasons.The economy is in the dumps. Jobs are on the endangered species list

free reading materials  best part, it’s absolutely free and available on a computer screen near you: IT white papers. Better than counting sheep and more surefire than Sominex or Lunesta , IT white papers are highly effective at causing the eyes to glaze over and the mind to slip into REM sleep. I should know—my job is to promote IT white papers in TEC’s newsletter and email blasts, and I’ve read (yawn) hundreds of them. Now, is this a public service the software industry is selflessly providing to an uptight,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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