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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 free sample certificate experience


SAP for Chemicals Functionality
SAP has been delivering on its chemicals industry strategy by expanding its capabilities for manufacturing and supply chain management, broadening its composite

free sample certificate experience  which entail order processing, free goods, returns processing, returnables processing, tank trailer processing, third-party order processing, rebates handling, customer consignment processing, internet sales (only for the R/3 Edition ), and drums handling. The product safety scenario helps companies comply with national and international regulations for product safety by providing material safety data sheets (MSDS). The active ingredient processing capability deals with necessary adjusting of quantities

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

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Drive More Valuable Customer Experience With Proactive Engagement Across the Life Cycle


Businesses today are struggling with ways to create a personalized, transparent customer experience where all interaction channels work seamlessly together. It can be tricky to seize every revenue opportunity while delivering consistent service anywhere, anytime.

As competitive pressures mount, companies must meet the rising demands of their customers with fewer resources, limited budgets, and older technology that doesn’t really do it all in a do-it-all world. To differentiate your business, you need unique ways to acquire, service, maintain, and grow relationships with consumers.

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A Retail Sourcing Suite Built on Experience


Eqos's mission is to become the leading provider of global sourcing and supplier management solutions for the retail supply chain worldwide. Today, Eqos supports some of the world's top retailers, hosting thousands of users and enabling their collaboration with as many suppliers.

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Five Best Practices for a Better Wi-fi Experience


Today, wi-fi is embedded in virtually every mobile Internet device and common hotspot services have formed to fill the gap in ensuring effective coverage for today’s service providers worldwide that offer smartphones. Download this white paper for a deep dive into the impact of wi-fi deployment, wi-fi’s role in data offloading, and best practices for wi-fi and adoption in business models.

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Pentaho Acquires Webdetails to Reinforce Its User Experience Technology


Webdetails, a long time partner of Pentaho, is a Portugal-based consulting firm dedicated to providing expert consultancy and development of visual interfaces using Pentaho’s native business intelligence (BI) environments. Pentaho has completed the acquisition of Webdetails, with the aim of improving Pentaho’s user and visual experience capabilities and reinforcing its development community for

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Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite


The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for

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The Makings of a Great ERP User Experience


In recent years, it has become evident that all vendors of enterprise resource planning (ERP) solutions provide robust functional capabilities or partner with best-of-breed solutions to fill functional gaps. But one area where ERP solution providers are beginning to differentiate themselves is how they deliver on user interface, thereby shaping a user’s experience within the system. But what makes a great user experience?

It's vital to ensure that the user experience elements that your company needs, such as embedded BI elements and social or mobile capabilities, are not just present but presented well. You should be able to personalize and customize your user experience, but above all, the ERP system should be easy to use and help accomplish your business goals. Organizations seeking an ERP solution should give user experience proper consideration when creating a shortlist of best-fit solutions.

In this report, TEC Senior ERP Analyst Ted Rohm breaks down some of the best and must-have user experience elements, talks about advancements in user experience, and looks at future directions in this area in ERP systems.

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The New Web Experience: More than an Extension to WCM?


That membrane between your business and the online world—your Web site—is expected to be so permeable and malleable these days that web content management (WCM) systems have to manage a lot more than just the content on your site. Now web experience management (WEM) has emerged to address the way people access and interact with your site. WEM also illuminates more of these interactions for your

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Experience Montreal While at the TEC Vendor Challenge, III


This is the third in a series of posts highlighting the best of Montreal, location of the upcoming TEC Vendor Challenge – ERP for Distribution.The Plateau is the hippest, edgiest, and artiest area of Montreal, and quite possibly all of Canada! Historically a working class neighborhood and predominantly French, it took on a bohemian cachet in recent decades and is now thoroughly gentrified

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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