X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 free sample experience certificate


SAP for Chemicals Functionality
SAP has been delivering on its chemicals industry strategy by expanding its capabilities for manufacturing and supply chain management, broadening its composite

free sample experience certificate  which entail order processing, free goods, returns processing, returnables processing, tank trailer processing, third-party order processing, rebates handling, customer consignment processing, internet sales (only for the R/3 Edition ), and drums handling. The product safety scenario helps companies comply with national and international regulations for product safety by providing material safety data sheets (MSDS). The active ingredient processing capability deals with necessary adjusting of quantities

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

Evaluate Now

Documents related to » free sample experience certificate

Six Sigma for IT Service Level Management


Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing IT service quality. This research, which was targeted primarily at enterprises, showed that 65 percent of those surveyed acknowledge the relevance of Six Sigma for IT-based service management. While many IT organizations have yet to adopt Six Sigma for service management, 80 percent stated that they have plans to do so. This research suggests there is a growing interest in Six Sigma.

free sample experience certificate   Read More

How to Achieve a Great--and Profitable--Customer Experience


Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

free sample experience certificate   Read More

Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

free sample experience certificate   Read More

Vertical Solutions Partners with CallCopy to Enhance Customer Experience and Field Service Management Platform


CallCopy and Vertical Solutions today announced a new partnership, agreeing to integrate CallCopy's cc:Discover Call Recording and Workforce Optimization suite with Vertical Solutions' cloud-based VServiceManagement and VContactCenter. Vertical Solutions is known for its field service management platform to which it has added the capability to create a library of customer interaction records. As a

free sample experience certificate   Read More

The Oracle Accelerate Customer Experience--Olympus Security


Neil Dudley, Business Development at Olympus Security, provides an overview of his company's implementation of Oracle CRM On Demand.

free sample experience certificate   Read More

How to Create a Unique Shopping Experience, Part 3: Inspiring the Customer


Customer buying decisions are often affected by “inspiration”—an emotional state that separates a casual browser from an engaged customer. Successful retail merchandisers select products and promote them in ways that lure prospects into the selling environment. But what are the elements of an ideal selling environment? How can you create one? And how can you tell if it’s working? Learn more about how to inspire customers.

free sample experience certificate   Read More

A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)


Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult to reach profitability.

free sample experience certificate   Read More

Success and Value from BI: The QlikView Customer Experience


A well designed business intelligence (BI) solution provides users with a self-service environment that matches their decision-making processes. At the same time, it frees IT groups from ongoing development duties, enabling them to focus on systems management and maintenance issues, as well as data integration and data quality issues. This IDC report assesses how QlikTech’s BI solution addresses these requirements.

free sample experience certificate   Read More

How to Achieve a Great--and Profitable--Customer Experience


Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit.

free sample experience certificate   Read More