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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 free sample experience letters


How to Create a Unique Shopping Experience, Part 2: Anticipating the Customer
In the face of increasing global competition, a retail company can remain visible only if it provides a differentiated shopping experience for customers. The

free sample experience letters  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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Business Process Management in Free and Open Source: An Overview of the Demand and the Supply


Free and open source software (FOSS) has become a hot topic in the business process management (BPM) market. This article discusses the relevance between BPM and FOSS, and makes suggestions for BPM seekers that prefer FOSS.

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VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

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Workday 21—All about a New User Experience


Workday releases version 21 of its HR solution with a focus on a new user experience, and much more. Get the details in Raluca's blog post.

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Improving Customer Experience with In-store Mobility Technology: Converging Physical and Digital Selling into a Seamless, Cohesive Experience


A superior user experience is created when the digital and physical worlds are connected. This paper describes how a comprehensive mobile point-of-sale (POS) system can serve as the glue that holds together all of the different tangible and digital channels used today by retailers—but within the walls of a physical shopping location. A well-conceived in-store mobility strategy can take advantage of the personalization features of online digital channels, scan and research features of mobile channels, special discounts offered on social channels, and instantly accessible inventory of physical storefronts.

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The Talent Management Experience Series-New Roles and Expectations for Systems: Part 3-The Employee Experience


Employees should be seen as active participants in an organization’s talent management strategy. To be effective, employees must have the opportunity to contribute, the information and tools to communicate, and the support of managers and business leaders. Human resources (HR) practitioners must take the time to understand employees’ needs, and design processes and technology solutions to keep them aligned and engaged.

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Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

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Manhattan Associates and Kronos Join Forces for Omni-channel Retail Experience


At the NRF BIG Retail Show 2013, a new relationship was announced between Kronos and Manhattan Associates to help retailers profitably integrate their physical stores into their digital selling strategy. The idea is to allow retailers to increase customer satisfaction and drive sales by freeing up trapped inventory in the store and elsewhere in the upstream supply chain, while managing labor costs

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NetSuite Unveils New User Experience


NetSuite just unveiled a new NetSuite user interface at SuiteWorld 2014 and TEC's P.J. Jakovljevic is onsite to capture all the details. Read P.J.'s write-up.

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Enable Enterprise-Grade Unified Communications Experience with Cloud-Delivered WAN


Delivering a combination of voice, video, and data is bandwidth-intensive and requires complex network configuration to ensure the delivery of these time-sensitive applications. This whitepaper covers recent wide area network (WAN) technology trends.

Learn about a cloud-delivered WAN solution that enables enterprises to roll out and support unified communications (UC) without the cost and complexity of a traditional WAN. Enterprises can enjoy the advantage of a simple yet powerful management platform that provides insight into application usage and the underlying network conditions, while the WAN dynamically reacts to optimize usage.

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The Business Case for RDP Acceleration: Resolving the User-experience Barrier to Terminal Services & VDI Deployments


For many IT organizations, 2012 is about getting back on track to fulfilling pre-recession goals. Providing a remote desktop protocol (RDP) end-user experience that closely matches a PC-like experience, from anywhere and from any device, is not a nice to have but rather a necessity. This white paper identifies some of the RDP performance challenges facing organizations, as well as their potential causes and cures. Read more.

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