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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free sample of a benchmark


Diagnosing Requirements Failure: A Benchmark Report
According to an IAG survey, 70 percent of companies lack the fundamental competencies within business requirements discovery to consistently bring in projects

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI) and Data Management

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Workforce Productivity for the Steel Industry


As has been proven time and again by successful companies, the correct technology, deployed in a well-managed organization with clearly defined estimating, procurement, fabrication, and shipping processes, is more likely to consistently meet customer requirements on schedule and on budget. Learn more about the importance of identifying the correct technology to produce the benefits you need.

free sample of a benchmark  paper, fewer mistakes, and free from manual time management tasks, your key supervisors and administrators become revenue-generators who can get more product out the door, or maybe, even have the time to develop creative ideas for improving your production processes. Labor Tracking With minimal data entry, production personnel can enter labor and part completion data and backflush operations. Use barcodes and/or machine integration to generate production transactions and to automate the movement of Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

free sample of a benchmark  and use the nearly free PC-based systems. Although the savings of VoIP circa 2007 are substantial compared with the cost of traditional telephony circa 1995, VoIP today often demands a premium as older, depreciated gear with a service life in the range of two decades is replaced with an unknown or 18-month to 5-year expected service life. And one must also consider that purveyors of traditional telephony have reduced the prices for use of their reliable, high-quality traditional systems. This leaves Read More

Enhancing Lean Practices: Lean Adoption in the Industrial Machinery and Components Industry


Customer churn rates are higher than ever: although businesses say they are devoted to loyalty, their management systems and budgets do not support that claim. But in a landscape of similar products, cutting down on defection—or churn—is vital. There are in fact four steps to improving loyalty and retention which, if focused on the appropriate customers, will improve profitability.

free sample of a benchmark  M. Schroeder's Ideas Are Free ; its goal is to solicit, rationalize, and implement between 12 and 24 recommendations per employee its first year. The third most important strategic action cited by best-in-class companies is improving manufacturing and supply chain flexibility (38%). Recognizing that supply chain integration would not be possible using spreadsheets alone, best in class Mahindra & Mahindra tackled the challenge of supply chain integration through the development of a common source of Read More

Best Practices in Extending ERP: A Buyer’s Guide to ERP versus Best-of-breed Decisions


The trade-off between best-of-breed functionality and ease of integration is no longer so simple. Enterprise resource planning (ERP) software continues to expand, blurring the boundaries of core ERP functionality. The three essential factors to consider in ERP versus best-of-breed decisions are functionality, integration, and the ability to upgrade. Find out the questions you need to ask when considering an ERP extension.

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Deacom Certification at a Glance: A Prelude to the Certification Report


We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process: It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by

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Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis


An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing and sales vehicle for reaching them—with a shrinking budget. And shifts in customer spending demand a fresh look at the value proposition of your current products and services. Find out how you can stay close to your customers as their needs change.

free sample of a benchmark  customer strategies,customer strategy reports,customer strategies customer satisfaction,approach to customer strategy,customer strategy growing,customer operations strategies,effective customer strategies Read More

A Tale of a Few Good SCM Players - Part 3


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan was the epitome of a well-managed supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company set the industry standard for the

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Pragmatist's Guide: Building a Business Case for a Formula-based ERP


If you're a process manufacturer taking a close look at the option of acquiring an enterprise resource planning (ERP) solution, you may be finding that you're faced with a bewildering array of options, technologies, and applications. What should you look for, and which business issues do you need to address to position your acquisition-and implementation-for maximum success? Download this report to find out.

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A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

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How a Paper and Packing Company Grew with a Scalable ERP System


Joshen Paper & Packaging needed to update its enterprise resource planning (ERP) distribution system. Joshen partnered with Vormittag Associates Inc. (VAI) and found a solution that consolidates its financial reporting and provides its sales team with real-time inventory information access. The result: faster inventory turnaround and order fulfillment—and to date, about 100 new clients in its customer base.

free sample of a benchmark  ERP , Inventory Management Freeware , Retail Inventory Management , Inventory Turnover , Supply Chain Management , Solution Scalability . Highlights Background &8226; Joshen offers 11,000+ products to 8,000+ North American stores, supermarkets and pharmacies &8226; The firm's growth strategy placed new demands on the ERP system Challenges &8226; Real-time order tracking and inventory management were vital to future growth &8226; Inventory turns were reaching unprecedented levels and shortages were Read More

What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…


A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short—white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential

free sample of a benchmark  In the meantime, need free white paper goodness? Go to TEC's white paper site . BEGINLYX� Read More

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market


Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape, such as the consumerization of IT, the mobile application explosion, and cloud computing, are driving the need for new technology solutions to emerge. This white paper discusses some of the key trends taking place in the enterprise mobility landscape today and gives essential guidance to help end users and partners develop a strategic plan for building an enterprise mobility strategy.

free sample of a benchmark  SAP Enterprise Mobility,mobility,consumerization,enterprise mobility,enterprise mobility strategy,SAP Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

free sample of a benchmark  centre agents can be freed up to do what they do best ' create a unique and enjoyable customer experience. A simple example of how this can be achieved is to configure your CRM solution to pre-populate forms with existing customer information. This alleviates the need for agents to revisit old ground, apart from a quick check to confirm the details are still current, makes the customer feel more valued and appreciated, and allows the agent to focus on building rapport and enhancing the customer Read More