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Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

free sample of a consultant s proposals for a business  direction is not risk free. However, many firms will find the results to be well worth the effort. About the Author: The author, Joel Radford, is the founding principal of JB Radford LLC, a management consulting firm advising top management of services and technology clients seeking practical solutions. ¹Marketing Services - Competing Through Quality; Berry and Parasuraman; 1991 ²David Maister offers a useful framework describing the professional services lifecycle in his 1993 book, Managing the Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » free sample of a consultant s proposals for a business


Logi 9 Business Intelligence Platform: Business Intelligence (BI) Competitor Analysis Report
This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and

free sample of a consultant s proposals for a business   Read More...
How Much Should You Pay for Your Business Phone System?
Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others

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Measuring the Business Value of IT
Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number

free sample of a consultant s proposals for a business  is well documented and freely available . . . The BVI methodology has been documented in a white paper and other materials on the Intel IT Web site and is freely available to all. . . . But you are on your own for deployment. Intel IT does consult with its customers (568 engagements in 2005), conducts CIO workshops, and speaks at events, however, it does not provide for hire consulting services to assist organizations in implementing BVI. Example: BVI was used by Intel to prepare a business case for Read More...
Designing Compelling Business Intelligence Business Cases
IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification

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Most Overlooked Features when Buying a Business Phone System
When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these

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Keeping Cash Flow in Focus While Driving Business Performance
One of the most basic business axioms, held dear by all firms but especially small companies, is that cash flow is king. Customer payments are essential for

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Business Intelligence: the Definitive Guide for Midsize Organizations
Business intelligence (BI) tools are now affordable for midsize companies, and accessible to non-technical business users. Managers can use BI to analyze

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How SMEs Can Tap into Real-time Business Intelligence
Real-time business intelligence (BI) delivers information about business as it occurs. While traditional BI presents historical data for analysis, real-time BI

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Extending Your SAP Applications to Better Manage Business Performance
IT professionals must fulfill a vast array of business user information needs in a fast-changing technical environment. To succeed, the technology companies

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Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

free sample of a consultant s proposals for a business  that's available as a free trial. If the vendor is so confident of their ease-ofdeployment that they feel they can offer a do-it-yourself trial—with perhaps a short PDF evaluator's guide to walk you through setup—then you've probably found something that can accurately be described as a software appliance. Modular Appliances As I've written earlier in this chapter, your ideal BI solution will often come broken into modules so that you can buy just the bits you want. Another approach is to offer Read More...
Orchestrate Your Business with Integrated Business Planning
Learn how your company can reap the financial and competitive rewards of ibp in ibp: redesigning planning for a more dynamic business.

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Top 10 Must-have Business Phone Features
Small Business or enterprise, some phone system features are must-haves. Not all phone systems are made equal. Some phone system features improve efficiency

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Why Business Intelligence Makes Sense for Midsize Companies
Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from

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