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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 free sample product proposals


Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between

free sample product proposals  Makes CRM a Personal Matter Event Summary Remedy Corp (NASDAQ: RMDY) purchased Axtive to add personalization to Remedy's customer relations management (CRM) and help desk products. Axtive can track a user's profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer clicks. The new Remedy products will also contain features that let

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

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Service Productization


Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

free sample product proposals  direction is not risk free. However, many firms will find the results to be well worth the effort. About the Author: The author, Joel Radford, is the founding principal of JB Radford LLC, a management consulting firm advising top management of services and technology clients seeking practical solutions. ¹Marketing Services - Competing Through Quality; Berry and Parasuraman; 1991 ²David Maister offers a useful framework describing the professional services lifecycle in his 1993 book, Managing the Read More

The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

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5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM


Increasingly, midsize companies are looking to customer relationship management (CRM) to energize their sales organizations and make the entire sales ecosystem more efficient. But while many solutions for midsize companies can be rapidly deployed to quickly energize a sales organization, what happens after that first jolt? Discover five tips for making sure your CRM choice continues to deliver return on investment (ROI).

free sample product proposals  sign up for a Free 30-Day Trial subscription to Oracle CRM On Demand www.oracle.com/dm/09q3cif/em26955/crm-free-trials_welcome.html Credits Pam Davis, CRM Engagement Manager, CD Group Mike Hoskin, Director of CRM Consulting, CD Group Stephen Frizzola, CRM Practice Director, BizTech Author: Jim Lein, Marketing Director, Oracle Accelerate for Midsize Companies, jim.lein@oracle.com Searches related to 5 Tips for Energizing Your Sales Organization and Realizing Enterprise-wide Value with On-demand CRM : Read More

Preparing for Product Development in Process Manufacturing


Combining process industry–oriented product lifecycle management capabilities with process manufacturing–oriented enterprise resource planning ones can help alleviate many of the challenges particular to the process manufacturers, especially in the areas of product development and regulatory compliance.

free sample product proposals  be provided to customers free of charge so that the customers can evaluate the product's performance in their process. This back-and-forth between customers and developers may be reiterated multiple times. Thus, many producers are still struggling to balance development and production costs (while factoring in the impact of manufacturing capacity and supply chain speed) against the potential value of a new product. Furthermore, product development is steadily becoming more about customer service than abou Read More

PTC Windchill 10 for Product Lifecycle Management (PLM) Certification Report


PTC Windchill 10 is TEC Certified for online evaluation product lifecycle management (PLM) solutions in the PLM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Concept Enterprise Product Configurator


Configure One’s Concept Enterprise Product Configurator software is the most robust yet scalable product configuration software on the market today. Whether you desire a sales configurator for guided selling, a production configurator to help engineering & manufacturing, or both a production and sales configurator, unlike other configurators, Concept Enterprise Product Configurator is designed to let you purchase only the product configuration software that you require.  

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Product Developers Need to Shift to an All-Digital Mindset


Over the past several decades, processes to design and build cars, airplanes, and other products have typically followed a linear, sequential path. But the inefficient flow of information has frequently led to delays in product delivery. To remedy the situation, product development groups are shifting to a more holistic digital mindset using digital business models, processes, and tools. By embracing digital like never before, product developers can become fully integrated digital businesses and, therefore, well positioned to be more competitive.

free sample product proposals  PLM, product lifecycle management, digital PLM, digital PLM process, digital product model, digital PLM manufacturing model, digital PLM tools, digital PLM elements, Ajay Chavali, Kevin Prendeville, Accenture Read More

Product Information Management (PIM) RFI/RFP Template


Integration with Back-Office Systems, Product Information Repository, Data Distribution and Synchronization, Employee Productivity, Application Technology

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Accept Corporation Accept360 v7.0 Product Development and Portfolio Management Product Certification Report


Accept360 by Accept Corporation is now TEC Certified for online evaluation of product development and portfolio management solutions in the Product Lifecycle Management (PLM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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The Product Portfolio Management Benchmark Report: Achieving Maximum Product Value


Products may fail to meet expectations for many reasons—most of which are self-inflicted wounds (such as unclear product definitions) by the company bringing them to market. What’s more, politics and inertia all too often win the day when it comes to making difficult product portfolio decisions. What actions can you take to rank among those companies which realize margin advantages of over 50 percent for new products?

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Vendor Articulates Message and Vision for Product Lifecycle Management


SAP has developed some crucial themes as it moves forward with their PLM vision and solution strategy. Product development lifecycles are shrinking, and managing the innovation process is becoming a broader requirement of manufacturers and retailers alike.

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Oracle Product Showdown!


I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today’s Vendor Showdown is an encore presentation of a Showdown that was originally published last September. It compares two popular Oracle enterprise solutions—JD Edwards EnterpriseOne and E-Business Suite—head to head.

free sample product proposals  and conduct your fast, free custom ERP comparison. After all, there's no other organization quite like yours. For a free custom comparison of ERP solutions, click below. Find out which ERP solutions are best suited to your company's particular requirements and type of business. Read More

Whirlpool Selects aPriori for Product Cost Management


Whirlpool Corporation, a world renowned manufacturer of major home appliances, recently announced it would use aPriori to automate its product cost estimating processes, drive global consistency in costing practices, and provide a central cost management database for use by cross functional product development teams. Using aPriori’s real-time product cost assessments, employees in design, engineering, sourcing, cost engineering, and manufacturing can make better informed decisions that drive costs out of product pre- and post-production.

free sample product proposals  industry-watch, product-costing, PLM, BOM, ERP, CAD, aPriori, manufacturing, engineering, sourcing Read More

Product Lifecycle Management (PLM)


PLM software applications support businesses in bringing products and services from idea through to design, production, and final disposition. PLM solutions have evolved to provide comprehensive functionality for all aspects of product innovation, including product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. PLM solutions allow you to create, communicate, and store a 'single version of the truth' for effective collaboration. PLM also incorporates vital product data management (PDM) functionality.

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