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2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

free sample technical support cover letter  A wide selection of free sample software evaluation reports Request for proposal (RFP) templates to help you define your criteria Hundreds of articles written by industry experts, covering a variety of categories White papers and case studies from software vendors all around the world Podcasts and webinars on a number of topics to give you further insight into software tricks of the trade A vendor showcase, providing lists of certified vendors and descriptions of their products Good luck and happy Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » free sample technical support cover letter


The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects
Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key

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TEC Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Employees)
Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support

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iWeb Agilewiz BPMS - iWeb Technical Framework


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Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

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Fenestrae Offers WAP Support for Mobile Data Server
Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft

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Network Engineering to Support the Bandwidth Manager Architecture
Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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ERP for Discrete Manufacturing Accreditation Report: Business Technical Consulting (BizTech)
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this

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Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft

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Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

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LTCH Picks Spinnaker for SAP Third-party Support
My recent blog post said that third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one

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Ensure Ongoing User Competency with OnDemand Personal Navigator In-application Performance Support
User proficiency is critical to software implementations. Without competent users, your implementation will probably fail, and the return from your software

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SAP Releases Value Maps for Easier SAP Enterprise Support Navigation
SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with

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Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

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